Christina Liles
Arlington,TX
Summary
- Self-motivated IT Professional with years of combined experience in building, maintaining and supporting eGate and IBM Integration Bus (IIB) engine interfaces for projects such as the Optum Project, ESO EMS Provider, Pieces Predict AI, Medaptus Assign Solution, Cbord and many others for Texas Health Resources.
- Currently working on the Coreport Engine Conversion project from IBM Engine.
- Passionate about continuous learning and knowledge sharing. Exceptional teamwork and people skills.
Overview
27
27
years of professional experience
Work History
Integration ITS II
Texas Health Resources
Arlington, TX
11.2007 - Current
- 2007 - 2013: Designed, developed, and supported eGate engine interfaces.
- Supported on-call production eGate interfaces during and after business hours.
- In 2013, I worked on a conversion project to convert HL7 interfaces from the eGate engine to the IBM Integration Bus, IB9.
- Currently working on converting HL7 messages from IBM IIB9 to the Corepoint Integration Engine.
- Primary role: Code and develop engine interfaces using specification documents provided by the customer. Once developed and tested locally, deploy to the test environment for customers to test. Participate in testing, and make necessary code changes as needed. The interface is ready to be executed and deployed to production once the project team approves. Update all necessary documents for this project, for my team to support.
- Support role: rotate on-call for engine support. Respond to incidents and customer issues in a timely manner. Identify the production issue, and communicate or resolve the issue accordingly.
- Communicate with customers, project team, and vendors regarding project status, problems, or obstacles in a timely manner during the life cycle of the project.
- Team-oriented. People skills. Strive to learn daily, and share knowledge.
Decision Analyst
Decision Analyst, Inc.
Arlington, TX
09.2004 - 11.2007
- Developed, programmed, and tested online marketing surveys.
- Attend walk-throughs to discuss any issues or concerns related to each assigned project.
- Program in Visual InterDev in VBScript and HTML.
- Used Visual SourceSafe for ASP in Visual InterDev.
- Used Enterprise Manager to collect data from the survey.
- Used internal software, Encryptor, to encrypt images for certain clients.
- Used Logician, internal software, to pull the Questionnaire word document in, format the text, set quotas, counts, and write some code.
Senior Programmer/Team Leader
TXU
Dallas, Texas
01.2002 - 03.2003
- Team leader for eGate production support.
- Performed on-call duties for production support.
- Interacted with clients on a daily basis for support.
- Supported eGate with UNIX and Oracle.
- Responsible for troubleshooting production issues in XML and flat files, and monitoring transactions daily within eGate.
- Used ClearQuest to open problem tickets.
- Used the ClearCase tool to migrate interfaces and code between environments, and for change control.
- Report production problems to a web-based incident report for tracking purposes.
- Created tickets in the Service Desk for production migrations.
- Implemented Change Management Processes for any production implementation.
- Selected to lead the project and team tasked with finding system errors
- Identified and corrected errors, resulting in saving 250,000 meter-read transactions per day for Portfolio Management.
- Saved portfolio management a large amount of dollars by anticipating the number of eGate components that would be needed in fiscal year 2003, and creating placeholders for production.
Programmer
TXU
Dallas, Texas
05.2001 - 01.2002
- Provided production support for the Portfolio Management business group.
- Learned and analyzed production eGate interfaces in XML and MONK.
- Supported one of the most critical clients within the company 24/7.
- Performed on-call support during and after business hours.
- I interacted with clients on a daily basis.
- Implemented Change Management Processes for any production implementation.
- Demonstrated leadership skills by leading and implementing projects.
- Due to initiative and superior performance, I was chosen to be part of a team responsible for supporting one of the largest and most critical clients.
- Recognized for successfully managing the implementation of a new tool, Service Desk for Change Management, within the group, and quickly and effectively adopting the new tool into existing procedures.
- “WOW Award” recipient, recognized for saving TXU hundreds of dollars by identifying and supporting meter read transactions.
Programmer
TXU
Dallas, Texas
09.2000 - 05.2001
- Provided production support for the Gas Distribution Group.
- Designed, developed, and tested eGate interfaces using XML.
- Learned quickly using XML tools and eGate tools.
- Used FTP for troubleshooting.
Programmer
TXU
Dallas, Texas
05.1998 - 09.2000
- Programmer for the CIS Group.
- Programmed and developed in Visual Basic.
- Involved in several projects to develop in-house applications.
- Developed and supported several applications for in-house users in Access 97 using VBA.
- Created reports daily using Crystal Reports and SQL statements.
Education
Bachelor of Science Degree - Information Systems
University of Texas At Arlington
Arlington, TexasSkills
- Visual Basic
- Visual Interdev
- Visual SourceSafe
- Microsoft Office
- UNIX
- SQL
- Query Analyzer
- XML
- HTML
- SeeBeyond eGate
- Tivoli
- FTP/SFTP
- TCP/IP
- ClearCase
- HL7v2 and HL7v3
- IBM Integration Bus (IIB)
- IBM WebSphere Message Queuing (MQ)
- RTC - Rational Team Concert
- ESQL
- Corepoint Integration Engine Configuration (Association Certification & Professional - Troubleshooting & Alerts)
- Corepoint Integration Engine Monitor
Timeline
Integration ITS II
Texas Health Resources
11.2007 - Current
Decision Analyst
Decision Analyst, Inc.
09.2004 - 11.2007
Senior Programmer/Team Leader
TXU
01.2002 - 03.2003
Programmer
TXU
05.2001 - 01.2002
Programmer
TXU
09.2000 - 05.2001
Programmer
TXU
05.1998 - 09.2000
Bachelor of Science Degree - Information Systems
University of Texas At Arlington
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