Alec Woelffer
Arlington,TX
Summary
To secure a challenging role in software development or a related technical field, utilizing my expertise in programming and IT support to drive innovation and efficiency. Resourceful Field Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service. Excel in problem-solving, time management, and adaptability to new technology. Thrive using clear communication, teamwork, and resilience to provide top-notch field support.
Overview
7
7
years of professional experience
Work History
Field Service Technician II
CardioQuip
College Station, TX
08.2019 - 05.2024
- Install, troubleshoot, and repair hardware and software for customers in the field
- Perform preventive maintenance and system upgrades to ensure optimal functionality
- Provide technical support and training to clients on proper equipment usage
- Maintain service logs, document issues, and generate reports for management
- Coordinate with internal teams and vendors to resolve complex technical problems
- Ensure compliance with safety protocols and company policies during service visits
Support Technician
Computers, Electronics, & Office Etc.
College Station, TX
04.2017 - 07.2019
- Deliver comprehensive technical support for managed service providers and retail clients, ensuring efficient troubleshooting and resolution of technical issues
- Maintain database for door access control
- Set up, configure, and deploy point-of-sale systems and associated peripherals to ensure seamless functionality
Education
Bachelor of Science - Computer Engineering, Computer Science
Texas A&M University
College Station, TX01.2015
Associate of Arts -
Blinn College
Bryan, TX01.2012
High school or equivalent -
Seven Lakes High School
Katy, TX01.2009
Skills
- Python
- C
- Java
- Visual Basic
- JavaScript
- HTML
- Preventive Maintenance
- Troubleshooting and repair
- Hardware repair
- Technical troubleshooting
- System installation
- Repair and installation
- Diagnostic testing
- Technical support
- Timely reports completion
- Electrical troubleshooting
- Multimeter usage
Timeline
Field Service Technician II
CardioQuip
08.2019 - 05.2024
Support Technician
Computers, Electronics, & Office Etc.
04.2017 - 07.2019
Bachelor of Science - Computer Engineering, Computer Science
Texas A&M University
Associate of Arts -
Blinn College
High school or equivalent -
Seven Lakes High School
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