Dedicated and personable worker with a track record of delivering exceptional customer service across diverse industries. Proven adaptability and quick learning capabilities, ensuring seamless integration into dynamic work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Billy and Pete’s
08.2020 - 07.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Operated tablets using Toast restaurant software to manage orders and communicate with kitchen staff
Demonstrated exceptional salesmanship and customer service, selling approximately $1,000 in food and beverages per shift.
Wealth Management Intern
Morgan Stanley
06.2023 - 08.2023
Conducted comprehensive company research to generate prospect lists for potential clients.
Assisted in portfolio management and utilized client reporting software for report generation.
Participated in team meetings to discuss annual targets, goals, and client management strategies.
Took charge of event scheduling and coordinated the distribution of client gifts.
Server
Peacock Garden
05.2022 - 08.2022
Provided exemplary customer service in a fast-paced restaurant environment, ensuring a positive dining experience for patrons.
Proficiently managed multiple tables, taking and accurately delivering orders with attention to detail and efficiency.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment, while maintaining a thorough knowledge of menu items.
Sailing Instructor
Coconut Grove Sailing Club
02.2022 - 01.2023
Develop and deliver sailing lessons to adults of all levels on Flying Scot sailboats
Manage scheduling and lesson plans to ensure optimal student progress and satisfaction.
Head Sailing Instructor
Huguenot Yacht Club Inc.
05.2018 - 09.2021
Managed and led a team of instructors in providing comprehensive sailing instruction to a diverse group of students aged 8-16.
Collaborated extensively with the program director to develop and implement a sophisticated training curriculum.
Took charge of overseeing the maintenance and repair of boats, ensuring strict adherence to safety standards and the seamless operation of the sailing program.
Food & Beverage Employee
Bango Bowls
01.2018 - 08.2019
Contributed to the launch of a new Acai Bowl store, responsible for opening, closing, online orders, food preparation, and cash register operation
Exhibited excellent organizational and multitasking skills to ensure smooth store operations.
Volunteer
Xavier Cortada Foundation
10.2023 - Current
Collaborated with communities across Miami to conceive and execute art projects addressing crucial social and environmental issues.
Hosted awareness events at schools, art centers, and museums to educate and engage audiences on the impacts of sea level rise.
Initiated conversations about sustainable solutions within infrastructure and waste systems.
Director of Marketing and Brand Development/Manager-Bookkeeper at Gaudette Corporation/Pete’s GarageDirector of Marketing and Brand Development/Manager-Bookkeeper at Gaudette Corporation/Pete’s Garage