Christina Lombardi
Williamstown,NJ
Summary
Knowledgeable Behavior Technician with background in behavior analysis and intervention strategies. Proven track record in implementing behavior modification plans that enhance clients' social and communication skills. Demonstrated ability to use positive reinforcement and data collection techniques to achieve individual goals.
Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavior Technician
Connect Plus Therapy
01.2020 - 04.2024
- Worked as part of collaborative team to address changing needs of children and families.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Assisted in the creation of visual supports and schedules for clients, enhancing daily routines and transitions.
Applied Behavioral Analysis Therapist
Durand
08.2016 - 02.2020
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily iep reports to management.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Taught clients how to complete basic household chores and prepare food.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Identified concerns, research methodologies and optimal experimental designs to collect desired information.
- Interacted with clients to assist in gaining insight, defining goals and planning action to achieve effective personal development and adjustment.
- Identified psychological, emotional or behavioral issues and diagnosed disorders using information obtained from evaluation techniques.
- Counseled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.
Office Manager
Visiting Angels
09.2013 - 02.2016
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Answered questions regarding the store and its merchandise.
- Demonstrated use and care of merchandise.
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Organized racks and shelves to maintain the visual appeal of the store.
- Verified that all customers received receipts for purchases.
- Trained and served as a peer coach for new sales associates.
- Developed positive customer relationships through friendly greetings and excellent service.
- Handled all incoming business and client requests for information.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Performed billing, collection and reporting functions for office generating over $[Number] annually.
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
High School Diploma -
Deptford High School
Deptford, NJ2009
Skills
- Self-motivated
- Persuasive negotiator
- Salesforce
- People-oriented
- Detail-oriented
- Dedicated team player
- Superior organizational skills
- Adept multi-tasker
- Verizon Wireless employee of the month Award
- Cash register operations
- Opening and closing procedures
- Inventory management
- Shipment processing
- Fashion knowledge
- Adapt to diverse groups
- Able to persuade others effectively
- Excellent people skills
- Problem-solving skills
- Social perceptiveness
- Sales training
- Exceptional customer service
- Retail sales professional
- Markdown procedures
- Inventory control
- Excellent communication skills
- Fashion industry knowledge
- Pricing controls
- Reliable and punctual
- Creative
- Product inventory counts
- Account development
- Highly competitive
- Active listening skills
- Consistently meets sales goals
- Credit card transactions
- Computer literate
- POS systems knowledge
- Upselling techniques
- Merchandising
- Personable
- Natural leader
- Trustworthy
- Honest
- Reliable
- Time management expert
- Good morale
- Great Personality
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Behavioral management
- Social skills development
- Positive reinforcement
Accomplishments
- Supervised team of Six staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- CPR certified
- First Aide certified
- Safety care trained
Certification
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- First Aid Certification - American Red Cross or St John Ambulance.
- Deescalation Techniques Certificate – Various certified training organizations.
- Certified Correctional Health Professional (CCHP)-Mental Health– National Commission on Correctional Health Care.
Timeline
Behavior Technician
Connect Plus Therapy
01.2020 - 04.2024
Applied Behavioral Analysis Therapist
Durand
08.2016 - 02.2020
Office Manager
Visiting Angels
09.2013 - 02.2016
- Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
- Crisis Prevention Institute (CPI) Certification - Crisis Prevention Institute.
- First Aid Certification - American Red Cross or St John Ambulance.
- Deescalation Techniques Certificate – Various certified training organizations.
- Certified Correctional Health Professional (CCHP)-Mental Health– National Commission on Correctional Health Care.
High School Diploma -
Deptford High School
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