Christina Lux
VALLEY FALLS
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
9
9
years of professional experience
Work History
Store Manager
Tractor Supply Company
2021.12 - Current
- Managed daily store operations to ensure optimal customer service and inventory management.
- Trained and mentored staff to enhance performance and operational efficiency.
- Implemented merchandising strategies to increase product visibility and sales.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Developed staff schedules to align with peak business hours and optimize coverage.
- Ensured compliance with safety regulations and company policies throughout the store.
Team Leader
Tractor Supply Company
2020.11 - 2021.05
- Trained new team members on company policies, safety protocols, and operational procedures.
- Collaborated with management to develop strategies for inventory control and product placement.
- Monitored stock levels and coordinated timely replenishment to meet customer demand.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Certified Medication Aide
Midland Care Connection
2017.08 - 2020.10
- Administered medications according to individualized care plans, ensuring patient safety and compliance with protocols.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Assisted patients with daily living activities, enhancing their comfort and quality of life.
- Maintained accurate records of medication administration, contributing to effective care documentation.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Shift scheduling
Timeline
Store Manager
Tractor Supply Company
2021.12 - Current
Team Leader
Tractor Supply Company
2020.11 - 2021.05
Certified Medication Aide
Midland Care Connection
2017.08 - 2020.10
High School Diploma -
Penn Foster Career School