Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Research Assistance
National Institute Of Health
06.2019 - 05.2021
Followed research protocols when gathering data and performing lab experiments.
Kept work areas extremely clean and sanitized properly to avoid errors in research.
Supported senior management with creation and enhancement of continuous improvement of research procedures.
Assisted with training junior team members in laboratory techniques and operation of equipment.
Support Staff Member
SUNY Upstate Medical Center
05.2016 - 05.2019
Attended training sessions to stay updated on procedures and services.
Answered telephone and assisted callers by providing information or directing to appropriate employee.
Followed up with customers to verify satisfaction and address outstanding concerns.
Assisted employees with making copies, sending faxes, and filing paperwork.
Communicated with clients on behalf of staff to relay messages and information.
Office Assistant
Brandeis University Department Of Human Resources
01.2013 - 06.2016
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with clients by phone, email, or in-person to provide information.
Maintained and updated office records, both digital and physical.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Managed daily data entry and kept clerical information accurate and up-to-date.