Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Marrero

Miami,FL

Summary

Compassionate Nurse Case Manager offering [Number] years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Skilled in creating and implementing processes to improve patient care and cultivate support teams. Patient-oriented Nurse with [Number] years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with [Area of expertise] specialty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

RN Case Manager

Humana
11.2015 - Current
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
  • Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
  • Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
  • Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
  • Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.

RN Case Manager

Independent Living Systems, ILS
01.2014 - 11.2015
  • Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
  • Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
  • Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
  • Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
  • Assisted in the development of policies and procedures that improved the efficiency of case management processes within the organization.
  • Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
  • Developed Post discharge meals referral program to maintain long-term patient wellness.

Education

Bachelor of Science - Nursing

Saint Thomas University
12.2019

Associate of Science - Nursing

Mercy Hospital College of Nursing A Program of Plantation General Hospital
Miami, FL
03.2014

Skills

  • Conflict resolution
  • Patient advocacy
  • Community resources
  • Resource allocation
  • HIPAA compliance
  • Patient education

Certification

RN-Florida Compact License- active unencumbered

RN New York License- active unencumbered

CCM-active

Timeline

RN Case Manager

Humana
11.2015 - Current

RN Case Manager

Independent Living Systems, ILS
01.2014 - 11.2015

Bachelor of Science - Nursing

Saint Thomas University

Associate of Science - Nursing

Mercy Hospital College of Nursing A Program of Plantation General Hospital
Christina Marrero