CHRISTINA MARVER
Cave Creek
Summary
Results-driven laboratory leader with 20+ years of experience in laboratory supervision, team leadership, and staff development within DLMP. Proven expertise in coordinating multiple projects to completion. Strong background in client relations through MCS Customer and Field Services, with a focus on delivering high-quality laboratory solutions. Passionate about driving operational excellence and fostering a collaborative, high-performing work environment.
Overview
32
32
years of professional experience
Work History
Regional Service Representative
Mayo Clinic
08.2023 - Current
- Grew relationships in Clinical Laboratory and Pathology departments through partnering with local area team members.
- Maintains comprehensive knowledge of MCL digital products and IT solutions, ensuring delivery of tailored training and support for new and existing clients.
- Advocates for clients while maintaining positive attitude and focus on customer satisfaction.
- Responds to client requests, offering excellent support and tailored support and recommendations to address needs.
Laboratory Supervisor
Mayo Clinic
12.2011 - 08.2023
- Administrative and technical leadership for a team of 20 technologists
- Laboratory equipment implementation, planning and moves
- Standardized training and competency by updating SOPs, revising training checklists and competency assessment
- MCA Stroke Committee Member
Laboratory Supervisor
Mayo Clinic
11.2007 - 12.2011
- Administrative and technical leadership for a team of 56 technologists
- Implemented chemistry and hematology automation systems - workflow redesign
- Staffing to workload - lean process improvement
- Performance management initiatives to improve teamwork, trust, communication, attendance, and inventory management
- Mayo Clinic Appeals Committee
Laboratory Supervisor
Mayo Clinic
10.2005 - 11.2007
- Administrative and technical leadership for a team of 78 technologists across two hospital-based labs and five outpatient locations
- Lean cell design and lab relocation
- Core group implementation for technologist professional development and lab quality
- Enterprise Committee - Clinical Laboratory Purchasing Group
Laboratory Assistant Supervisor
Mayo Clinic
11.2002 - 10.2005
Development Technologist
Mayo Clinic
10.1997 - 11.2002
Medical Technologist
Mayo Clinic
08.1996 - 10.1997
Medical Technologist
Yuma Regional Medical Center
06.1993 - 08.1996
Education
MBA - Healthcare Management
University of Saint Mary
LEVENWORTH, KS12-2023
Master of Science - Clinical Laboratory Science
University of North Dakota
Grand Forks, ND12.2012
Bachelor of Science - Medical Technology
University of Wisconsin, La Crosse
La Crosse, WI06-1993
Skills
- Project Coordination
- Staff Development
- Workflow Process Optimization
- Automated Laboratory Processes
- Team Building
- Quality Process Improvement
- LEAN Process Optimization
- Performance Management
Professional Achievements
Mentor for staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
Mayo Quality Fellow – Silver
Graduate of MCR DLMP Performance Management training program
Presenter, ASCP Clinical Laboratory Collaborative. Topic: A transition to full laboratory automation
CAP inspection team member
Timeline
Regional Service Representative
Mayo Clinic
08.2023 - Current
Laboratory Supervisor
Mayo Clinic
12.2011 - 08.2023
Laboratory Supervisor
Mayo Clinic
11.2007 - 12.2011
Laboratory Supervisor
Mayo Clinic
10.2005 - 11.2007
Laboratory Assistant Supervisor
Mayo Clinic
11.2002 - 10.2005
Development Technologist
Mayo Clinic
10.1997 - 11.2002
Medical Technologist
Mayo Clinic
08.1996 - 10.1997
Medical Technologist
Yuma Regional Medical Center
06.1993 - 08.1996
MBA - Healthcare Management
University of Saint Mary
Master of Science - Clinical Laboratory Science
University of North Dakota
Bachelor of Science - Medical Technology
University of Wisconsin, La Crosse
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