Christina Marzella
Brooklyn
Summary
Data Entry Operator, analyzing account documentation and product database management. Capable, detailed-oriented, responsible, multi-tasker, and quick learner. Proficient in MS Office, Keyboarding 60+ WPM, Fluent in Italian.
Overview
17
17
years of professional experience
Work History
Restricted Legal Securities
Equiniti
New York
06.2022 - Current
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed household errands and other essential duties.
Original Issuance Specialist
American Stock Transfer
Brooklyn
10.2017 - Current
- Updating all shareholders accounts, weather it may be updating an address, direct deposits info, W8-BEN OR W9 forms
- Updating email and dividend addresses
- Replying to emails on a daily basis
- Assisting my co-workers with any help that is necessary
Quality Assurance Specialist
Columbia Utilities/PALMco
Brooklyn
07.2012 - 05.2016
- Processed customer's information
- Resolved discrepancies by using standard procedures; returned incomplete documents for resolution, file management
- Entered customer's account data, ensured the accuracy of entering data, made full quality assurance measure for legitimate enrollments guarantee
- Provided excellent customer service during an 8-hour shift
Cashier
Silver Rod Pharmacy
Brooklyn
06.2009 - 02.2010
- Helped customers with prescriptions and refills, stocked merchandise, cleaned, cashiered, labeled medicines
Clerical Intern
Coney Island Hospital
Brooklyn
03.2008 - 06.2008
- Billed for patients respiratory and anesthesia, filed, copied, updated patient records, performed reception duties, mail delivery throughout the building, and computer usage
Education
Business Marketing -
Brooklyn College, City University of New York
12.2017
Business Administration -
Kingsborough Community College
Brooklyn, NY06.2015
Skills
- Quality assurance
- Clerical experience
- Marketing
- Typing
- Cash register
Timeline
Restricted Legal Securities
Equiniti
06.2022 - Current
Original Issuance Specialist
American Stock Transfer
10.2017 - Current
Quality Assurance Specialist
Columbia Utilities/PALMco
07.2012 - 05.2016
Cashier
Silver Rod Pharmacy
06.2009 - 02.2010
Clerical Intern
Coney Island Hospital
03.2008 - 06.2008
Business Marketing -
Brooklyn College, City University of New York
Business Administration -
Kingsborough Community College