Christina Mason
Renton,WA
Summary
Experienced nursing leader in health care delivery, simulation, education, consulting, medical device product global sales, marketing, product and business development. Proven success improving experiences, safety, quality and workflows. Recognized for leadership and innovation, engaging cross-functional teams, building synergy, and efficiently resolving complex problems. Passionate advocate for highest quality health care delivery. Demonstrated success deploying safety, high-reliability and human factors to identify process improvement opportunities, build teams, manage projects, and connect business with community.
Overview
33
33
years of professional experience
Work History
Integrated Delivery Network Strategic Accounts Manager-Medical Device Sales
Mindray North America
01.2023 - Current
- Advance equitable healthcare delivery through strategy, innovation, quality, safety, technology, workflow improvements and fiscal resource management
- Provide advanced medical technologies to streamline clinical workflows, optimize value for customers, and improve patient outcomes
- Prospect and coordinate sales, clinical, IT and service resources to enhance funnel, increase penetration and meet strategic goals for integrated delivery network customers
- Expand business development, synergistic relationships, value and committed contracts across targeted and nontraditional and accounts to advance sales and customer base across 7 states
Neonatal Resuscitation Provider and Instructor-8th Edition
American Heart Association
09.2020 - 09.2023
Consultant, Senior Nurse Simulation Coordinator & Facilitator
Tegria (Formerly InSytu Advanced Healthcare Simulation)
03.2020 - 01.2023
- Manage multiple projects in various stages of planning to implement evidence-based clinical quality and safety improvement programs
- Work collaboratively with health care leaders to develop client-centric programs, identify and eliminate barriers to safe, high-quality patient care
- Perform needs assessments and identify focus areas in care areas, code blue teams, de-escalation and trauma-informed care, mass casualty incidents, systems integration, and facility testing
- Manage communications, results and metrics reporting for executive leadership teams, directors, managers and caregivers to examine and improve work processes, high-reliability safety behaviors, confidence and engagement
- Elevate the voice of bedside experts to find real-time solutions that reduce risk and enhance patient outcomes
- Create new marketing materials, social media content, expansion opportunities and client outreach campaigns
- Contribute to RFP’s and sales quotes
Principal Clinical Specialist, Emergency Care
Stryker Corporation
07.2017 - 11.2019
- Led a team of critical care nurses and paramedics to develop and validate next-generation monitor, defibrillator, and AED platforms for global health care teams
- Conveyed voice of domestic and international customer and user needs for EMS, hospital, military, and emergency responders focused on cardiac arrest, critical care, and transport
- Engaged KOL’s to advance state-of-the-art medical device solutions
- Supported sales with direct client consulting, outreach and onsite content delivery
- Ensured adherence to regulatory standards
- Delivered comprehensive clinical validation and human factors usability studies
- Translated user needs to advise corporate strategy and cross-functional development teams in engineering, sales, marketing, R&D, research, software, regulatory, human factors and hardware
Global Strategic Marketing Clinical Product Manager
Spacelabs Healthcare
06.2014 - 07.2017
- Product Owner for Critical Care and Transport Monitoring and Connectivity products
- Established, maintained, and grew global KOL’s
- Engaged customer feedback
- Provided product and clinical education to enhance executive, sales, clinical, marketing, and service
- Developed and delivered Qube MiniTM critical care and transport monitoring platform
- Wrote marketing and sales content, supported upstream and downstream marketing teams
- Delivered clinical curriculum at national conferences
- Executed targeted clinical education campaign, implemented education through sales team which increased sales of EtCO2 modules 30% annually
- Provided subject matter expertise in alarm management strategy, oximetry, capnography
Clinic Manager, Primary Care, Internal Medicine, & Urgent Care
Valley Medical Center
07.2011 - 12.2013
- Managed clinical and business operations of $3.6 million budget for 50 staff in three locations, including hiring, staffing, training, evaluating, and coaching
- Grew clinical care revenues 7-10% and reduced expenses by 5-10% annually during $60M Epic implementation
- Championed and co-chaired multidisciplinary patient and staff satisfaction program which improved patient satisfaction from 23rd to 70th percentile nationally in 18 months
- Developed educational modules, implemented Studer and Just Culture Principles throughout clinic network
- Sat on Safety Committee, Epic Conversion Decision Oversight Committee, and Clinical Staff Development Task Forces to support staff education, policy and procedure oversight, and successful adherence to TJC standards
Practice Manager, Vascular Surgery Clinic & Ultrasound
Polyclinic
09.2009 - 07.2011
- Managed clinical, administrative and fiscal operations for five vascular surgeons with direct oversight of 35 personnel in 4 locations
- Hired, trained, scheduled, evaluated staff
- Expanded practice development, marketing, internal and external business relationships
- Managed budget, software and equipment acquisition, purchase of additional vascular ultrasound practice, and business plans for new projects
- Utilized LEAN principles to improve supply management, reorganize workflow for efficiency
- Managed implementation of Epic and ultrasound electronic charting software
Pediatric Advanced Life Support (PALS) Instructor
American Heart Association
06.1996 - 06.2011
- Experienced PALS instructor, Seattle Children’s Hospital
- Member of Harborview Training Center Faculty
- Taught clinicians critical pediatric lifesaving procedures in didactic and practical skills stations
- Rated in top 5% of instructors by participant evaluations
Clinical Operations Manager
Seattle Children’s Hospital
01.2007 - 09.2009
- Managed clinical operations, budgeting, supervision for 41 employees, policy development, CPI improvement projects,
- Used LEAN methodology to increase efficiency in workflows and staffing to decrease wait time by 22% for appointments in high demand specialty practice
ED/PICU RN, Communication Specialist, House Supv
Seattle Children’s Hospital
06.1992 - 01.2007
- Supervised Level III regional pediatric ED clinical operations, staffing, and on-call hospital admissions for 240 bed hospital. Bedside care provider in ED and PICU.
- Organized, designed, implemented and led pediatric regional ED communications center
- Served on Nursing Quality Practice Council, Evidence-Based Practice Council, Just Culture Steering Committee, LEAN Leadership Team
Ophthalmology Surgery Circulating Nurse
McIntyre Eye Surgical Center
01.1996 - 04.2000
- Assisted surgical care of perioperative patients, conscious sedation and anesthesia in laser resurfacing procedures, cataract and corneal surgery (part time)
Education
Bachelor of Science - Nursing
University of Washington
Seattle, WASkills
- Registered Nurse
- Medical Device Sales/Mktg
- Clinical Product Management
- Health Care Leadership
- Business Development
- Customer Advocacy
- Healthcare Simulation
- LEAN Principles Integration
- MS Office Proficiency
- Salesforce CRM
- LinkedIn Suite
- Sales strategy
Skills Specialties
- Medical Device Planning
- Care Delivery Optimization
- Cross-Functional Synergy
Organization History
- American Association of Critical Care Nurses (AACN)
- American Heart Association (AHA)
- American Academy of Pediatrics (AAP)
- Society for Simulation in Healthcare (SSH)
Additional Licenses Training
- Registered Nurse Licensed in Washington State-current
- Advanced Cardiac Life Support (ACLS)-American Heart Association
- Pediatric Advanced Life Support (PALS)-American Heart Association
- Neonatal Resuscitation Program Provider and Instructor (NRP)- American Academy of Pediatrics
- Team STEPPS Master Trainer
- Certified Healthcare Simulation Educator – Society of Simulation in Healthcare
- LEAN Leadership Management Fellow– Seattle Children’s Hospital
Degree
BSN, RN
Professional Highlights
- Dynamic health care business leader with 20+ years experience in direct critical and emergency nursing, healthcare management, global medical device product development marketing, sales, and business development, advanced medical simulation education, and consulting.
- Proven success improving peer, patient and caregiver experience, safety, and quality of care through the utilization of LEAN workflow principles.
- Recognized for leadership and innovation, clinical education delivery, connecting core values and care concepts to daily work, designing effective teaching and communication tools, engaging cross-functional teams, building synergy, and efficiently resolving complex problems with respect for diversity and equity.
- Passionate advocate for highest quality health care delivery, emergency response and critical care medicine.
- Demonstrated success deploying safety, high-reliability and human factors training to identify process improvement opportunities.
- Incorporates continuous quality improvement methods to ensure patient and caregiver engagement and satisfaction.
- Proven success building teams, managing projects, advocating for patient and health care provider needs, and connecting business with community in domestic, international, urban and rural settings.
Timeline
Integrated Delivery Network Strategic Accounts Manager-Medical Device Sales
Mindray North America
01.2023 - Current
Neonatal Resuscitation Provider and Instructor-8th Edition
American Heart Association
09.2020 - 09.2023
Consultant, Senior Nurse Simulation Coordinator & Facilitator
Tegria (Formerly InSytu Advanced Healthcare Simulation)
03.2020 - 01.2023
Principal Clinical Specialist, Emergency Care
Stryker Corporation
07.2017 - 11.2019
Global Strategic Marketing Clinical Product Manager
Spacelabs Healthcare
06.2014 - 07.2017
Clinic Manager, Primary Care, Internal Medicine, & Urgent Care
Valley Medical Center
07.2011 - 12.2013
Practice Manager, Vascular Surgery Clinic & Ultrasound
Polyclinic
09.2009 - 07.2011
Clinical Operations Manager
Seattle Children’s Hospital
01.2007 - 09.2009
Pediatric Advanced Life Support (PALS) Instructor
American Heart Association
06.1996 - 06.2011
Ophthalmology Surgery Circulating Nurse
McIntyre Eye Surgical Center
01.1996 - 04.2000
ED/PICU RN, Communication Specialist, House Supv
Seattle Children’s Hospital
06.1992 - 01.2007
Bachelor of Science - Nursing
University of Washington
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