CHRISTINA M. CATTO
Anderson,IN
Summary
Dedicated and detail-oriented investigative and administrative professional with over 15 years of experience in federal law enforcement support, asset forfeiture, financial operations, and compliance. Possesses expertise in case file management, legal documentation, law enforcement database research, and administrative coordination, complemented by a Top Secret Security Clearance. Recognized for accuracy, integrity, and the ability to excel under pressure while contributing to successful case resolutions and detailed investigations. A collaborative team player adept at adapting to dynamic environments, with strong skills in data collection, report preparation, and problem-solving, ready to tackle new challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Investigative Assistant (GS-1802-07)
Department of Justice – DEA
02.2023 - 05.2025
- Provided comprehensive administrative, clerical, and office automation support to DEA Special Agents and Group Supervisors.
- Monitored and documented DEA arrests, firearms, asset seizures, and narcotics recovered; prepared, tracked, and filed DEA 106 & 107 forms in accordance with federal standards.
- Conducted advanced research using NCIC, LexisNexis, IDACS, PACER, CLEAR, NADDIS, ATF E-TRACE, and CATS databases to gather critical case intelligence.
- Drafted and proofread reports, legal documents, and investigative correspondence to ensure accuracy, clarity, and compliance with DEA guidelines.
- Served as the central point of contact for diversion supplies; maintained fleet records, property accountability, and inventory management.
- Trained and supervised staff in database use, reporting procedures, and compliance requirements.
- Performed specialized financial duties as a Backup IMPREST Cashier, handling sensitive funds according to federal policies.
- Recognized with the DEA Community Service Award (2024) for outstanding contributions.
- 40 hours/week | $53,788/year
Veterinary Receptionist / CSR
VCA Advanced Care
01.2024 - 01.2025
- Scheduled appointments, managed patient records, and processed insurance claims with accuracy and empathy.
- Greeted clients, managed phone and front-desk operations, and handled billing using multiple payment systems.
- Assisted with Care Credit and Scratch Pay applications.
- Managed medical records, charts, reports, and correspondence.
- Maintained a clean and organized environment to support clinic operations.
- Processed Trupanion Insurance requests and payments.
- 25 hours/week
- Assisted veterinarians with patient intake, ensuring accurate record-keeping and data entry.
Records Examiner / Analyst
Forfeiture Support Associates – DEA
07.2015 - 02.2023
- Established and maintained case/project files in accordance with federal standards.
- Researched and analyzed asset seizure cases; reviewed title/loan documents to support forfeiture litigation with U.S. Marshals and DOJ.
- Assisted Special Agents and Diversion Investigators with investigative research and data analysis.
- Conducted quarterly audits for Non-Drug Evidence Vault personnel.
- Produced detailed reports for pharmaceutical theft/diversion cases involving licensed professionals.
- Utilized multiple law enforcement databases for verification of investigative case files.
- Awarded Forfeiture Support Associates Employee Awards (2016, 2018, 2021, 2022).
- 40 hours/week
Catering Representative / Bartender
Harrah’s Hoosier Park Racing & Casino
05.2017 - 10.2020
- Coordinated high-end events for Casino VIPs and large-scale corporate functions.
- Managed bar operations, guest interactions, and pay processing.
- Oversaw setup and breakdown of catered venues to maintain event flow.
- Served as hostess during corporate events and out concerts.
- Communicated food orders to the kitchen staff and ensured timely service.
- 25 hours/week
Cage Supervisor
Hoosier Park Racing & Casino
02.2012 - 07.2015
- Oversaw compliance with Title 31 and Anti-Money Laundering regulations.
- Coordinated with Indiana Gaming Officers regarding counterfeit money, suspicious transactions, and AML investigations.
- Supervised staff hiring, training, and evaluations; managed payroll and scheduling.
- Approved guest credit lines based on financial record review.
- Directed purchasing, equipment, and supply management for the Cage Department.
- Recognized as Team Member of the Year (2012).
- Awarded Team Member of the Month (July 2012).
- 40 hours/week
Branch Operations Officer
Star Financial Bank
12.2004 - 05.2009
- Supervised staff in branch operations, cash handling, and audit compliance.
- Investigated and reconciled variances; reduced teller shortages by 50%.
- Led fraud prevention initiatives, reducing company losses from counterfeit checks and money orders.
- Increased employee sales referrals by 100% through a new rewards program.
- Recipient of Employee of Choice Award (2006).
- 40 hours/week
Education
Bachelor of Science - Criminal Justice/Criminology, Social Work
Ball State University
Muncie, IN05.2004
Skills
- 10-Key
- 70 WPM
- Customer Service
- Cash Handling
- Investigative procedures
- Background checks
- Surveillance techniques
- Research proficiency
- Evidence collection
Certification
- CPR & First Aid Certified
- NARCAN Trained
Core Competencies
- Federal Investigations & Asset Forfeiture
- Legal/Investigative Research (NCIC, LexisNexus, IDACS, NADDIS, CLEAR, PACER, ATF E-TRACE, CATS)
- Case Management & File Preparation
- Financial Operations & Anti-Money Laundering (AML/Title 31)
- Administrative & Clerical Support (Scheduling, Records, Reports)
- Staff Training, Supervision & Performance Evaluation
- Strong Written & Verbal Communication Skills
- Microsoft Office Suite, Excel, Word, Databases Systems
Security Clearance
Active Top Secret Security Clearance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Veterinary Receptionist / CSR
VCA Advanced Care
01.2024 - 01.2025
Investigative Assistant (GS-1802-07)
Department of Justice – DEA
02.2023 - 05.2025
Catering Representative / Bartender
Harrah’s Hoosier Park Racing & Casino
05.2017 - 10.2020
Records Examiner / Analyst
Forfeiture Support Associates – DEA
07.2015 - 02.2023
Cage Supervisor
Hoosier Park Racing & Casino
02.2012 - 07.2015
Branch Operations Officer
Star Financial Bank
12.2004 - 05.2009
Bachelor of Science - Criminal Justice/Criminology, Social Work
Ball State University