Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Christina McFadden

Miramar,FL

Summary

Dynamic security professional with a proven track record at Broward County Public Schools, excelling in incident reporting and maintaining a safe environment. Detail-oriented and committed to superior customer service, I effectively managed access control and enhanced security protocols, ensuring a welcoming atmosphere while prioritizing safety.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Security Officer

Broward County Public Schools
06.2019 - Current

• Supervising and monitoring students within hallways and outside the schools building to present a positive image of the school to parents and the community

• Enforcing appreciates student behavior and communicating with issues regarding behavior.

• Watch for disturbances, fights, unauthorized visitors, or any criminal activity in the school.

• Intervene to halt or prevent fights, disturbances and diffuse threatening or confrontational situations.

• Direct pick up and drop with ensuring adherence to good safety procedures.

• Maintain visitor/building log accurately and assist visitors to school buildings by following federal and state laws, as well as school board policies to ensure safety

  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Assistant Office Manager

Kidz Youth Service Inc
05.2009 - 08.2019
  • Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
  • Recorded expenses and maintained accounting records.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Provided exceptional customer service by responding promptly to inquiries from clients or stakeholders both in-person and via phone or email correspondence.

Education

Business Administration

Broward College
Pembroke Pines, FL

High School Diploma -

Miramar High
Miramar, FL
06.2010

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Detail-oriented
  • Superior customer service

Certification

CPR & AED FIRST AID certification

CLASS D LICENSE

Timeline

Security Officer

Broward County Public Schools
06.2019 - Current

Assistant Office Manager

Kidz Youth Service Inc
05.2009 - 08.2019

Business Administration

Broward College

High School Diploma -

Miramar High
Christina McFadden