CHRISTINA MCGARVEY
Belmont,MI
Summary
Motivated professional seeking a rewarding and challenging role in an organization that values growth potential, knowledge, and responsibility. Skills, education, and abilities are aligned with company goals, eager to contribute towards their success. Driven by personal advancement based on accomplishments, excited to make a meaningful impact in this role.
Overview
13
13
years of professional experience
Work History
MEDICAL SCHEDULER
T2 Flex- Geisinger Health
01.2023 - Current
- Proficient scheduling in Orthopedics, Family Medicine, Podiatry, Orthotics, Wound Care, Pediatrics, and Rehab Medicine, Referrals
- Answers and manages a high volume of inbound medical calls from patients, caregivers, and healthcare providers, addressing inquiries and routing calls to the appropriate departments.
- Accurately documented medical questions, symptoms, and concerns in a detailed telephone encounter system, ensuring the information was clear and complete for healthcare providers.
- Insurance Verification and HIPPA compliance
- Prioritized and triaged calls based on urgency, ensuring that time-sensitive issues were escalated to the appropriate healthcare professionals.
ALLSTATE CLAIMS REPRESENTATIVE
Live Ops
03.2022 - 07.2022
- Documenting various types of information in order to submit auto or property insurance claims
- Communicating effectively and efficiently ensuring confidance in Allstate customers
RADIOLOGIC TECHNOLOGIST
Spectrum Health Medical Group
06.2016 - 04.2021
- Performs radiographic exams on patients while setting appropriate techniques
- In depth knowledge of routine office procedures related to operation of orthopedic clinic
RADIOLOGIC TECHNOLOGIST/MEDICAL ASSISTANT
Michigan Street Orthopedics
08.2011 - 05.2016
- Performs radiographic exams according to department protocol
- Proficient patient scheduling, checking in-out, calling in prescriptions, preparing rooms, and assisting during medical procedures
Education
Associates in Applied Arts And Sciences - Radiologic Technology
Grand Rapids Community Collage
04.2011
Certificate - Medical Assistant
CDM Institute
05.2008
Skills
- Radiology and Orthopedic Specialty
- Outstanding Customer Service
- Communication
- Scheduling
- Data Entry
- Insurance Authorizations
- Electronic Health Records
- Answering Multiline Phone Systems
- Medical Terminology
- Critical Thinking
- Multitasking
- Detail Oriented
- Insurance Claims Auto
- Insurance Claims Property
Systems
- Microsoft Office
- EPIC
- Citrix
- Cerner
- PACS
- Panviva
- Webex
- VM Ware
Timeline
MEDICAL SCHEDULER
T2 Flex- Geisinger Health
01.2023 - Current
ALLSTATE CLAIMS REPRESENTATIVE
Live Ops
03.2022 - 07.2022
RADIOLOGIC TECHNOLOGIST
Spectrum Health Medical Group
06.2016 - 04.2021
RADIOLOGIC TECHNOLOGIST/MEDICAL ASSISTANT
Michigan Street Orthopedics
08.2011 - 05.2016
Associates in Applied Arts And Sciences - Radiologic Technology
Grand Rapids Community Collage
Certificate - Medical Assistant
CDM Institute
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