Christina M. Cubela

Greeting patients , verifying insurance eligibility,collecting copays, answering phone lines .

Managing electronics records EMR.Scheduling appointments, ensuring front office and clinic operations were efficient and accurate.

• Coordinated planning efforts for community events, ensuring alignment with city objectives.
• Developed and maintained project timelines to enhance workflow efficiency across departments.
• Collaborated with stakeholders to gather input and refine strategic planning initiatives.
• Implemented process improvements that streamlined operations and reduced redundancies.
• Analyzed data trends to inform decision-making and guide resource allocation effectively.

• Processed and maintained police records, ensuring compliance with legal standards.
• Coordinated with law enforcement personnel to retrieve and disseminate information efficiently.
• Implemented systematic filing procedures to enhance document retrieval speed and accuracy.
• Supervised data entry operations, ensuring timely and precise updates to records management systems.
• Streamlined interdepartmental communication processes regarding public record requests and responses.
• Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
• Safeguarded confidential information by implementing strict security protocols for accessing sensitive police records and data.
• Ensured timely dissemination of information to relevant personnel by prioritizing requests for police reports and records.
• Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
• Analyzed trends in false alarm incidents, providing insights for departmental strategy adjustments.
• Prepared deposits ,use of Microsoft office products collection of past due balances on accounts, reconciliation of payments.

Duties included but not limited to entering and revising applications for new construction and remodeling. Issuing CC and CO 's accurately and timely when work had been inspected and completed. Answering multiple phone lines and providing contractors and the general public with correct inspection process.

• Managed patient scheduling to optimize appointment availability and reduce wait times.
• Facilitated communication between patients and healthcare providers to enhance service delivery.
• Processed patient inquiries and resolved issues efficiently, improving overall satisfaction ratings.
• Implemented electronic health record (EHR And Epic. updates, ensuring accuracy in patient data management.

• Duties include, but not limited to: process and revise applications for inspections such as Notice of Commencement documents; issuance of Certificate of Completion and filing documents accurately and timely; answering multiple telephone lines; provide contractors and general public with information regarding the inspection process; maintenance of strict confidentiality per policy.

• Duties include, but not limited to: process certificates of liability for current contractors, process and revise initial application for contractor license; filing documents accurately and timely; answering multiple telephone lines; provide contractors and general public with information regarding the process for contractor credentialing; maintenance of strict confidentiality per policy.

• Duties include, but not limited to: coordinates the timely review of all types of plans, plats, petitions, and documents submitted for review; checks submittals for required items; enters information into computer; calculates fees; prepares files; routes information to reviewers; checks pending reviews for completion; research staff’s comments and assists engineers and clients with interpreting review comments. Prepares and computes monthly activity measures reports, correspondence, and a variety of departmental records. Prepares Requests for Legal Services for all waiver and releases for approval by the County Attorney.

• Duties include, but not limited to: data entry and tracking of false alarm reports; maintain neat, organized and efficient filing system; efficient response to inquiries from public, law enforcement and County agencies regarding false alarms and registration; general office duties including spreadsheets, reports, answer multiple telephone lines, use of Microsoft office products; preparation of deposits, collection of past due balances on accounts, reconciliation of payments; use of and proficiency with Cry Wolf software system.

• Duties included but not limited to travel, itinerary and event coordinator for various staff; manage and maintain custody of office records per policy; greet and provide customer service to visitors and constituents; establish, organize, and maintain files and correspondence per policy; request purchase orders for fiscal year, prepare receiving reports for MUNIS, reconciliation of invoices for submission to Finance department; general office duties including spreadsheets, reports, answer multiple telephone lines, use of Microsoft office products.

• Duties included but not limited to: general clerical duties such as answer multiple telephone lines with etiquette, screening calls and incoming mail, maintain calendar, schedule appointments and track important dates, prepare correspondence and documents per policy; assist all departments with clerical duties as necessary; receive Public Records requests for the City Clerk’s office; respond to requests for information and assistance from residents, staff and general public providing excellent customers service while strictly adhering to City policy.