Summary
Overview
Work History
Education
Timeline
Generic

Christina Mesquita

Tucson,AZ

Summary

Dedicated customer service representative, excellent communication and interpersonal skills, building customer loyalty through exceptional service. Reputation for accurately handling money. Delivers excellent guest service and builds casino loyalty. Accurate Cashier detail-oriented in handling money and forms. Knowledgeable about gambling practices and related regulations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Emergency Medical Technician

Banner University Medical Center
09.2023 - Current
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Performed medical tests and collected samples for laboratory analysis.
  • Administered CPR, oxygen and other life-saving medical treatments.

Communications Operator

Pascua Yaqui Tribe
06.2021 - 07.2023
  • Successfully managed high-stress situations with composure, effectively coordinating multi-agency responses when needed.
  • Delivered exceptional customer service by addressing caller inquiries with empathy and professionalism.

Slot Technician

Casino Del Sol
06.2020 - 09.2020
  • Enhanced customer satisfaction by providing timely and efficient repair services for malfunctioning machines.
  • Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
  • Contributed to a safe gaming environment by adhering to strict safety protocols during repairs and installations.
  • Provided technical support during special events or promotions that required additional or modified gaming equipment.
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Reset and refilled slot machines with tickets and money.

Cashier

Casino Del Sol
10.2018 - 07.2020
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Behavioral Health Technician

Pascua Yaqui Tribe
07.2017 - 03.2020
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.

Drop Team Member

Desert Diamond Casino
11.2015 - 05.2017

Displayed exceptional teamwork skills by working closely with colleagues throughout each shift for smooth operations.

  • Audited money drawers and hand or machine-counted large cash values.
  • Assisted other departments by tracking proper machine drops, slot department with early audits and count room with general needs.
  • Enhanced workplace safety by adhering strictly to all regulations regarding handling cash.
  • Completed cash tally sheet, chip tally slips, drop control sheets and other designated count room paperwork.
  • Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
  • Counted cash and casino chips to accurately reconcile transaction reports.

Education

Certificate - Emergency Medical Technology

Pima Community College
Tucson, AZ
01.2020

Certificate - Medical Assisting

Carrington College - Phoenix
Tucson, AZ
04.2017

GED -

Pima Community College
Tucson, AZ
10.2013

Timeline

Emergency Medical Technician

Banner University Medical Center
09.2023 - Current

Communications Operator

Pascua Yaqui Tribe
06.2021 - 07.2023

Slot Technician

Casino Del Sol
06.2020 - 09.2020

Cashier

Casino Del Sol
10.2018 - 07.2020

Behavioral Health Technician

Pascua Yaqui Tribe
07.2017 - 03.2020

Drop Team Member

Desert Diamond Casino
11.2015 - 05.2017

Certificate - Emergency Medical Technology

Pima Community College

Certificate - Medical Assisting

Carrington College - Phoenix

GED -

Pima Community College
Christina Mesquita