Christina Meza
Litchfield Park,AZ
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Office Manager
Synergy Physical Therapy LLC
Phoenix, AZ
02.2022 - Current
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
Chiropractic Assistant
Synergy Spine & Sport LLC
Phoenix, AZ
10.2019 - 02.2022
- Maintained patient records and updated information in the electronic health record system.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Ensured cleanliness of equipment used during treatments.
- Instructed patients on how to use therapeutic exercises and strhes properly at home to speed recovery time.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
- Adhered strictly to HIPAA regulations while handling confidential patient information.
- Provided assistance with other duties as assigned by chiropractor or office manager.
Massage Therapist
Buckeye Healing Arts
Buckeye, AZ
01.2016 - 10.2019
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Education
Certification - Massage Therapy
Arizona School of Massage Therapy
Phoenix, AZ10-2011
Skills
- Compliance Monitoring
- Administrative Support
- Staff Management
- Workforce Management
- Employee Supervision
- Customer Service
- Inventory Control
- Organizational Skills
- Scheduling and calendar management
- Scheduling
- Employee Training
Languages
Spanish
Professional
References
References available upon request.
Timeline
Office Manager
Synergy Physical Therapy LLC
02.2022 - Current
Chiropractic Assistant
Synergy Spine & Sport LLC
10.2019 - 02.2022
Massage Therapist
Buckeye Healing Arts
01.2016 - 10.2019
Certification - Massage Therapy
Arizona School of Massage Therapy
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