Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Christina Miller

Seneca

Summary

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Professional with high standards and results-driven approach,. Skilled in team collaboration, proficient with independent task, adaptable to changes, and reliable. Proficiencies include MS Office, scheduling, and project coordination. Effective communicator, problem-solver, Maintains organization and neat workspace.

Overview

24
24
years of professional experience

Work History

Office Manager

Walker Renovation
03.2021 - Current

* Advertise company services, educate clients on services offered, set up onsite consultation, prepare estimates, obtain deposit, schedule project.

* Liaison between client(s) and contractors for change orders, billing, and address customer concerns. provide exceptional customer service when addressing client inquiries or concerns in person, with phone calls or email correspondence.

  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Insurance Agent

Symmetry Finance
01.2022 - 02.2023
  • Attended morning meetings via zoom. Participated in attendance to training / motivational classes regularly.
  • Purchased Leads (client information), contacted potential clients, Assessed their desired coverage, Obtained Income information, and health issues, to put client(s) in the best policy for them.
  • Built strong relationships with clients through consistent communication , excellent customer service, educating clients when necessary, assisting with online document signing, and Often the liaison between underwriting and clients.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Salon Manager

Boot Renter / Self-Employed
05.2013 - 01.2021
  • Rented Booth / Station. Generated and Maintained clientele.
  • Stocked and managed personal supplies , products for clients, reconciled books daily, Managed cash flow, business transactions, banking, and accounting processes.
  • Performed initial client consultation, educated clients on styles, upkeep and products.
  • Successful marketed new clients and built a rapport retain existing ones with diligent work and excellent customer service .
  • Cut , colored , styled and waxed both male and female customers of all ages

Mortgage Consultant / Loan Officer

Wachovia Mortgage
09.2001 - 03.2008

Loan Officer at Southern Trust Mortgage prior to being recruited to Wachovia Mortgage servicing loans through 67 lenders.


Called on Realtors and Builders for loan referrals. Assisted with open houses , Networked at Chamber of Commerce and Realtor Association functions.


Accessed clients desires and placed them with best suited lender / program.


Liaison between clients and underwriters , lenders, and attorney. Attended most loan closings.



Education

Associate of Science - Business Administration

Colorado Technical University
Colorado Springs, CO
03-2023

Cosmetology

Kenneth Shuler School of Cosmetology
Rock Hill, SC
04-2012

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Clear oral/written communication
  • Scheduling and calendar management
  • Document management
  • Compliance monitoring
  • Contract negotiations
  • Regulatory compliance
  • Proposal writing
  • MS office

Timeline

Insurance Agent

Symmetry Finance
01.2022 - 02.2023

Office Manager

Walker Renovation
03.2021 - Current

Salon Manager

Boot Renter / Self-Employed
05.2013 - 01.2021

Mortgage Consultant / Loan Officer

Wachovia Mortgage
09.2001 - 03.2008

Associate of Science - Business Administration

Colorado Technical University

Cosmetology

Kenneth Shuler School of Cosmetology
Christina Miller