Christina Monroe
Blue Springs,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Property Accounting and Compliance
Prism Real Estate Services LLC
2021.12 - Current
- Reduced operational risks with proactive identification and mitigation of system vulnerabilities.
- Boosted overall compliance by developing comprehensive policies and procedures aligned with industry best practices.
- Perform accounting duties within a fast-paced finance department while adhering to established standards.
- Complete month end journal entries for bad debt.
- Complete month end review for property approval.
- Implemented and proper record keeping of all property assets.
- Implemented monthly property lease audits.
- Receiving and depositing of commerical and residential payment.
- Collecting of proper COI documentation.
- Weekly property invoice review, including correcting errors before payments are sent.
- Implemented and complete all final account statements for multi- family.
Senior Property Manager
Prism Real Estate Services
2020.06 - 2021.12
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Streamlined property management processes for improved efficiency and cost savings.
- Investigated and resolved any tenant complaints.
- Completing resident files including, leases, rules and regulations, inspection forms, applications, renter's insurance, and more.
- Post and balance rent deposits, and change any errors in resident's ledgers.
- Compose and report all delinquent accounts to the attorney for eviction.
- Coding invoices, confirming transaction of proper payment, ensuring all bills have been entered for the months needed.
Property Manager
Prism Real Estate Services, LLC
2019.06 - 2020.06
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Assistant Property Manager
Prism Real Estate Services LLC
2012.01 - 2019.04
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Showed apartments to potential tenants and answered questions regarding community.
- Processed security deposit refunds.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Education
High School Diploma -
Lee's Summit North High School
Lee's Summit, MO05.2004
Skills
- Documentation Review
- One Site
- Data Entry
- Payment Processing
Timeline
Property Accounting and Compliance
Prism Real Estate Services LLC
2021.12 - Current
Senior Property Manager
Prism Real Estate Services
2020.06 - 2021.12
Property Manager
Prism Real Estate Services, LLC
2019.06 - 2020.06
Assistant Property Manager
Prism Real Estate Services LLC
2012.01 - 2019.04
High School Diploma -
Lee's Summit North High School
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