Christina Moon
Ardmore,USA
Summary
Optimized administrative workflows, reduced turnover rates, and provided exceptional support to diverse clinical and administrative teams in dynamic environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Human Relations Coordinator
Preferred Care at Home of Greater Huntsville
Huntsville, AL
02.2023 - Current
- Remote
- Managed full-cycle recruitment and staffing for a workforce of over 300 employees, ensuring timely placement and alignment with organizational needs.
- Coordinated remote orientation and onboarding programs, providing a seamless new hire experience and reducing onboarding time.
- Answered high-volume calls and addressed employee inquiries with professionalism and accuracy, improving employee satisfaction.
- Collaborated with department leads to forecast staffing needs and reduce turnover by proactively addressing gaps.
- Maintained detailed records and ensured HR documentation complied with organizational and regulatory standards, supporting audit readiness.
Business Office Coordinator
Outpatient Diagnostic Center
Huntsville, AL
09.2020 - 03.2023
- Scheduled patient appointments and managed front-desk operations in a busy medical clinic, optimizing patient flow.
- Registered patients, verified insurance, and processed billing with accuracy and HIPAA compliance, reducing claim errors.
- Entered and maintained critical patient data in electronic health records (EHR) systems, ensuring data integrity.
- Prepared and distributed medical records and reports to internal teams and external providers, supporting timely care coordination.
- Operated multi-line phone systems, addressing inquiries and coordinating care with urgency and empathy, enhancing patient satisfaction.
RNT and HIM clerk
Encompass Health
Huntsville, AL
01.2019 - 09.2020
- Processed monthly reports for department performance, supporting data-driven decision-making.
- Developed patient care plans, including assessments, evaluations, and nursing diagnoses, improving individualized care.
- Completed all daily living tasks to enhance the quality of life of elderly patients, increasing patient satisfaction.
- Responded to Code Red pages and followed through on disposition of patients, ensuring patient safety.
- Reviewed documentation for compliance with requirements and accuracy of information, supporting regulatory adherence.
Unit Secretary/Patient Care Technician
Huntsville Hospital
Huntsville, AL
04.2014 - 12.2018
- Executed high-level administrative support to ensure smooth operation of the medical unit and timely completion of team goals.
- Developed onboarding and training protocols for new unit secretaries, improving efficiency and consistency in role performance.
- Facilitated timely patient admissions and discharges by coordinating necessary documentation and communication, reducing patient wait times.
- Monitored inventory levels and submitted replenishment requests to maintain operational readiness and prevent supply shortages.
- Transcribed physician medication orders, lab tests, and care plans with precision and confidentiality, ensuring accurate patient records.
PCA/Caregiver
Brookdale Jones Farm
Huntsville, AL
06.2011 - 04.2015
- Monitored progress and documented any status changes accordingly, ensuring up-to-date patient records.
- Assisted disabled clients in any way necessary to facilitate independence and well-being, enhancing quality of life.
- Worked to improve and enhance patient lives through effective and compassionate care, increasing client satisfaction.
- Supervised daily activities and provided assistance when needed, supporting resident independence.
- Maintained a clean, safe, and well-organized patient environment, reducing risk of incidents.
Personal Care Aide
Home Instead Senior Care
Huntsville, AL
07.2008 - 08.2011
- Supervised daily activities and provided assistance when needed, supporting client independence.
- Assisted disabled clients in any way necessary to facilitate independence and well-being, improving daily functioning.
- Maintained a clean, safe, and well-organized patient environment, reducing health risks.
- Worked to improve and enhance patient lives through effective and compassionate care, increasing satisfaction.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care, ensuring compliance.
Education
High School Diploma - Business Administration
Southern New Hampshire University
Hooksett, NH05-2032
GED -
Calhoun Community College
Huntsville, ALSkills
- Human Resources Management
- Scheduling
- Talent Acquisition & Full-Cycle Recruiting
- Employee Relations & HR Compliance
- Onboarding & Performance Management
- Recruitment Metrics & Talent Management
- Training & Development
- Change Management & Organizational Development
- Compensation & Benefits Administration
- Leadership & Team Development
- Project & Office Management
- Calendar & Schedule Management
- Executive Administrative Support
- Customer Service & Client Relations
- Medical Records & EMR/EHR Systems
- HIPAA Compliance & Patient Confidentiality
- Patient Care & Healthcare Support
- Medical Terminology & ICD-10
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams)
- Google Workspace
- Data Entry & Documentation
- Communication & Problem-Solving
- Social Media & Recruitment Marketing
- AI Tools & Data Analytics for Recruiting
- Paycheck
- Viventium
Certification
- Professional In Human Resources
- Driver's License
- Senior Professional in Human Resources
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Senior Human Relations Coordinator
Preferred Care at Home of Greater Huntsville
02.2023 - Current
Business Office Coordinator
Outpatient Diagnostic Center
09.2020 - 03.2023
RNT and HIM clerk
Encompass Health
01.2019 - 09.2020
Unit Secretary/Patient Care Technician
Huntsville Hospital
04.2014 - 12.2018
PCA/Caregiver
Brookdale Jones Farm
06.2011 - 04.2015
Personal Care Aide
Home Instead Senior Care
07.2008 - 08.2011
High School Diploma - Business Administration
Southern New Hampshire University
GED -
Calhoun Community College