Detail-oriented Security Supervisor with expertise in security team management, incident management, and personnel training. Proven ability to enhance safety protocols and coordinate effective security operations during high-profile events.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Security Supervisor
GardaWorld Security
New York, New York
06.2024 - Current
Supervise security personnel to ensure compliance with safety protocols.
Monitor security operations to ensure compliance with established procedures and standards.
Coordinate security operations during large-scale events and gatherings.
Manage incident reports and communicate findings to upper management.
Train new staff on company policies and emergency procedures.
Collaborate closely with law enforcement agencies to provide assistance during investigations or emergencies.
Respond quickly to emergency situations as they arise by deploying appropriate resources and personnel.
Conduct regular patrols of the premises to identify potential threats or safety hazards.
Create schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
Investigate incidents, write detailed reports, and make recommendations for improvements in the security program.
Manage security staff schedules for shifts, minimizing overtime costs.
Conduct site reviews and security audits and made recommendations to management based on findings.
Retail Security Supervisor
Allied Universal Security Services
Westfield Mall, New York
06.2018 - 06.2024
Coordinated emergency response plans with local law enforcement and emergency services.
Coordinated security plans for special events and high-profile visits to ensure safety and compliance.
Collaborated with mall management to enhance overall safety measures and procedures.
Trained staff on security protocols and customer service best practices.
Monitored premises through regular patrols to proactively identify and mitigate security risks.
Implemented access control measures for restricted areas within the mall premises.
Assisted law enforcement agencies during investigations and emergencies to enhance community safety.
Recorded required data for incident reports and files.
Ensured all security equipment was maintained and fully operational.
New York State Unarmed Security Guard License
Skills
Security team management
Security personnel training
Safety and security procedures
Emergency management
Patrol management
Asset protection
Retail theft investigations
Certification
FDNY F-01 Certificate of Fitness for Citywide Fire Guard
FDNY F-03 Certificate of Fitness for Indoor Place of Assembly
FDNY F-04 Certificate of Fitness for Outdoor Place of Assembly