Christina moralez
Duncanville,TX
Summary
Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Edible Arrangements and other notable positions. Excelled in enhancing customer experiences and streamlining operations, achieving notable sales increases through effective merchandising strategies. Skilled in problem-solving and fostering team collaboration, ensuring operational excellence and compliance with regulations.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Edible Arrangements
Arlington, TX
08.2021 - 03.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Manager for Night Club
Control Discotec Night Club
Arlington, TX
04.2016 - 01.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks, bank deposits, get change for the weekends.
- Managed staff schedules, payroll and new hiriers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground..
- Coordinated special events and promotions.
- Supervised all areas of club to keep it clean and well-maintained.
Assistant Manager
Family Dollar
Arlington, TX
05.2014 - 10.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposits.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Quality Control Inspector
USA Bouquet
Grand Prairie, TX
04.2009 - 04.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Completed precise measurements using special tools.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Medical Records Clerk
Bridgeway Home Health Servise
Arlington, TX
04.2005 - 05.2009
- Maintained confidentiality of all medical records and sensitive information to comply with regulations.
- Processed medical records requests from outside providers according to facility.
- Maintained patient confidence by keeping patient records information confidential.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Supported medical staff by providing organized and accurate medical records.
Education
Soccorro High School
El Paso, TXSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
Edible Arrangements
08.2021 - 03.2023
Manager for Night Club
Control Discotec Night Club
04.2016 - 01.2020
Assistant Manager
Family Dollar
05.2014 - 10.2017
Quality Control Inspector
USA Bouquet
04.2009 - 04.2014
Medical Records Clerk
Bridgeway Home Health Servise
04.2005 - 05.2009
Soccorro High School