Christina Nash-Jordan
Washington,DC
Summary
Detail-oriented Administrative Professional with experience in office operations and customer support. Currently pursuing a Bachelor's degree in Healthcare Management, focused on leveraging communication, organization, and problem-solving skills to enhance healthcare administration and improve service delivery in people-focused roles.
Overview
2
2
years of post-secondary education
14
14
years of professional experience
Work History
DOOR GREETER
FORMAN MILLS
Hillcrest Heights, MD
08.2026 - Current
- Greeted customers warmly at the entrance to enhance their shopping experience. and help create a friendly, helpful shopping experience.
- Answered basic questions and directed customers to appropriate areas or staff, ensuring adherence to store safety procedures.
- Communicated professionally with customers and team members, facilitating smooth daily operations.
ASSISTANT DIRECTOR
ALL IN ONE GENERAL CONTRACTOR INC.
Silver Spring, MD
06.2025 - 01.2026
- Coordinated daily operations, scheduling, logistics, and resource allocation to ensure smooth organizational functioning.
- Communicated with staff, contractors, and stakeholders to provide administrative support to the Director and streamline information flow.
- Assisted in tracking project timelines to ensure adherence to deadlines. and budgets and support efficient workflows.
SHIFT SUPERVISOR
JERSEY MIKE'S
Washington, DC
03.2023 - 03.2024
- Facilitated daily front-of-house operations, ensuring a welcoming customer experience.
- Guided team members to uphold consistent service standards.
- Addressed customer questions and concerns, coordinating orders for prompt service.
PARKING LOT ATTENDANT
ACE PARKING MANAGEMENT
Washington, DC
06.2022 - 01.2023
- Coordinated daily parking operations to ensure safe, orderly vehicle flow.
- Directed vehicles through ACE Parking Management lots and garages.
- Directed vehicles into designated parking spaces for efficient flow. through ACE Parking Management lots and garages.
- Processed cash transactions, addressed parking inquiries, and communicated issues to supervisors for timely resolution.
- Issued tickets and collected payments using parking systems.
CUSTOMER SERVICE REPRESENTATIVE
FAMILY DOLLAR
District Heights, MD
10.2020 - 01.2021
- Guided customers with product inquiries and store policies, fostering a positive shopping experience.
- Assisted customers with purchases, returns, and product location in Family Dollar store.
- Greeted shoppers and answered questions about merchandise, prices, and store policies.
- Processed transactions accurately and contributed to efficient daily store operations.
- Operated cash register and point-of-sale system for sales and payment processing.
Cashier
Pizza Hut
Washington, DC
02.2016 - 04.2016
Convention Services Assistant (SYEP)
Grand Hyatt Hotel
06.2014 - 08.2014
Office Assistant (SYEP)
DC Department of Parks & Recreation
06.2012 - 08.2012
Education
Bachelor's Degree - Healthcare Management
American InterContinental University
Chandler, AZ 12.2025 - 10.2026
Early Childhood Education (Online Course) -
Bryant & Stratton College-Online
11.2024 - 12.2025
Cosmetology Certificate -
Bennett Career Institute
Washington, DCHigh School Diploma -
Public Charter High School
Washington, DCAssociate's Degree - Early Childhood Education
Skills
- Customer service
- Team coordination
- Communication
- Cash handling
- Data entry
- Administrative support
- Time management
- Project scheduling
- Resource allocation
- Microsoft Office
- Problem-solving
- Conflict resolution
- Documentation
Personal Information
Title: ADMINISTRATIVE SUPPORT CUSTOMER SERVICE HEALTHCARE MANAGEMENT
Accomplishments
- Promoted to Shift Supervisor, demonstrating leadership and operational skills.
- Advanced to Assistant Director, taking on additional project and team coordination responsibilities.
- Completed cosmetology certification.
Timeline
DOOR GREETER
FORMAN MILLS
08.2026 - Current
Bachelor's Degree - Healthcare Management
American InterContinental University
12.2025 - 10.2026
ASSISTANT DIRECTOR
ALL IN ONE GENERAL CONTRACTOR INC.
06.2025 - 01.2026
Early Childhood Education (Online Course) -
Bryant & Stratton College-Online
11.2024 - 12.2025
SHIFT SUPERVISOR
JERSEY MIKE'S
03.2023 - 03.2024
PARKING LOT ATTENDANT
ACE PARKING MANAGEMENT
06.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
FAMILY DOLLAR
10.2020 - 01.2021
Cashier
Pizza Hut
02.2016 - 04.2016
Convention Services Assistant (SYEP)
06.2014 - 08.2014
Office Assistant (SYEP)
DC Department of Parks & Recreation
06.2012 - 08.2012
Cosmetology Certificate -
Bennett Career Institute
High School Diploma -
Public Charter High School