Christina Nguyen
Kennesaw,GA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate
Cracker Barrel
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Bachelor of Business - Marketing
Kennesaw State University
Kennesaw, GA05.2025
Skills
- Upselling
- Sales Development
- Product Sales
- Retail Store Operations
- Merchandise Display
- Problem-Solving Skills
- Product and Service Sales
- Teamwork and Collaboration
- Sales and Marketing
- Customer Service
OBJECTIVE
To obtain an internship in marketing in Summer 24' or Fall 24'
Languages
Vietnamese
Native or Bilingual
Timeline
Sales Associate
Cracker Barrel
08.2020 - Current
Bachelor of Business - Marketing
Kennesaw State University
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