Christina Norris
Royal Oak,MI
Summary
Dynamic professional with a proven track record in sales, customer service, leadership, and management, complemented by a strong background in design. Committed to leveraging diverse skills to enhance operational efficiency and drive profitability within an organization. Eager to contribute innovative solutions and foster a collaborative work environment that promotes growth and success. Passionate about delivering exceptional results while maintaining a customer-centric approach.
Overview
2026
2026
years of professional experience
Work History
Account Manager - B2B Business Development
Inteplast Building Products
2025 - Current
- Develop and maintain strong relationships with key B2B clients to drive business growth.
- Conduct market research to identify new business opportunities and emerging trends.
- Collaborate with cross-functional teams to create tailored solutions for client needs.
- Negotiate contracts and pricing agreements to optimize profitability and client satisfaction.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Architectural Facilities Condition Assessor
Gordian
01.2022 - 2024
- Performed visual inspections of building systems using professional expertise and judgment to verify physical condition of the entire building envelope as well as interior finishes. Inspections may include conformance review to client standards and compliance to accessibility, fire and life safety, code, energy and or sustainability evaluations.
- Developed cost estimates for facilities replacement costs and/or corrective measures, using existing data libraries appropriately and at times researching costs with vendors.
- Responsible for individual quality assurance including completeness and accuracy of findings aligned with project scope in preparation for findings reports and presentation.
- Supported client’s inquiries by providing additional clarification and guidance in support of your assessment findings.
Store Manager - Sales
Cabinets to Go
01.2021 - 01.2022
- Responsible for the day-to-day operations and management of selling kitchen cabinetry, bath vanities, counter tops, flooring products, and installation services.
- Continuous training and motivating a sales team to achieve goals, ensure efficiency, and provide superior customer service and demonstrate exceptional professionalism.
- Maintained a neat, clean, and inviting showroom and warehouse, maintaining OSHA compliance and regulations, as well as inventory control and oversight.
Account Manager – Outside Sales / Multi-Family Estimator
J.W. Townsend Company
2016 - 01.2020
- Built trustworthy relationships with potential and existing customers by determining needs, on-going product education and training, and keeping up to date with current market trends and new products.
- Prepared accurate and timely sales information and reports, while maintaining daily purposefully planned visits, external business development strategies, and succeeding sales goals.
- Prepared and estimated casework bids for multi-family projects while providing support and direction to General Contractors and customers.
- Monitored and ensured compliance with company financial policies concerning profitability and bidding policies. Ensured compliance to operational standards, company policies and safety standards.
Design Engineer
iM Branded, Inc.
01.2012 - 01.2016
- Created detailed shop drawings from architectural drawings while incorporating knowledge of shop construction techniques.
- Worked within a multi-functional team to review initial job requirements, manage change orders and additions to create a clearly defined path of construction for custom Cabinetry and Millwork.
- Performed material takeoffs and create accurate requisitions to achieve optimal levels of yield through CNC Programming using AutoCAD and Cabinet Vision Software.
Education
Bachelor Degree - Business Administration
Baker College of Auburn Hills
Auburn Hills, MI01.2006
Associate Degree of Applied Science - Interior Design
Baker College of Auburn Hills
Auburn Hills, MI01.2004
Skills
● Personifies professionalism and courteousness
● Excellent written and verbal communication skills
● Strong analytical and organizational skills
● Ability to adapt skills to a multitude of industries
● Sense for recognizing resource needs and solving problems in an efficient and cost-effective manner
● Ability to work in a fast-paced environment and under pressure
Timeline
Architectural Facilities Condition Assessor
Gordian
01.2022 - 2024
Store Manager - Sales
Cabinets to Go
01.2021 - 01.2022
Design Engineer
iM Branded, Inc.
01.2012 - 01.2016
Associate Degree of Applied Science - Interior Design
Baker College of Auburn Hills
Account Manager - B2B Business Development
Inteplast Building Products
2025 - Current
Account Manager – Outside Sales / Multi-Family Estimator
J.W. Townsend Company
2016 - 01.2020
Bachelor Degree - Business Administration
Baker College of Auburn Hills
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