Christina Notturno
Arvada,CO
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Wheat Ridge, CO
12.2024 - Current
- Upheld a weekly customer satisfaction score of over 98% for six consecutive weeks.
- Prepare a variety of coffee beverages, following Starbucks recipes, and maintaining high-quality standards in taste, presentation, and speed.
- Memorized over 100 menu items to consistently prepare drinks to Starbucks' standards, ensuring uniformity and quality across all locations.
- Collaborate with team members to optimize drive-thru efficiency, and ensure quick service times.
Intake Specialist
Labels Consignment Store
Bellingham, WA
05.2023 - 06.2024
- Worked through upwards of 75 customer bags per day. Decided which items to buy for the store, given their condition, brand, and value.
- Assisted consignors by explaining pricing considerations, commission structures, and provided transparent communication throughout.
- Processed payments, and maintained accurate sales records, all while maintaining a clean and organized storefront.
Server
Temperate Habits Brewing
Mt Vernon, WA
03.2022 - 03.2023
- Efficiently multitasked each night by waiting on up to 12 tables at once, while ensuring minimal wait times for food and drinks.
- Established rapport with customers, creating a welcoming and friendly atmosphere that encouraged repeat business and customer loyalty.
- Demonstrated knowledge of beer styles, flavor profiles, and brewing processes to enhance the customer experience.
Education
Bachelor of Arts - Philosophy, Minor in Religion And Culture
Western Washington University
Bellingham, WA06.2024
Associate of Arts - Psychology
Walla Walla Community College
Walla Walla, WA06.2019
Skills
- De-escalation: Experience with de-escalation through nine years of customer service Effectively tackled many emotionally heightened situations, prioritizing constructive outcomes
- Critical Thinking, Ethical Reasoning: Strengthened critical-thinking and reasoning abilities through a philosophy degree by engaging deeply with questions about ethics and personal identity
- Empathy: Cultivated strong empathy skills through both personal experience and academic study Experience includes capstone philosophy class which dissected the emotions of grief and shame
- Active Listening: Reinforced active listening skills through leading philosophy club meetings Took part in discussions which required thoughtful collaboration and careful attention to others’ perspectives
Extracurricular Activities
Philosophy Club Member and President | Western Washington University 2022-2024:
- Met quarterly to discuss philosophical ideas and papers.
- Hosted meetings with professors who presented and discussed projects they researched which fell outside the scope of regular classes.
- Managed social media to promote meetings and schedule for student body.
Timeline
Barista
Starbucks
12.2024 - Current
Intake Specialist
Labels Consignment Store
05.2023 - 06.2024
Server
Temperate Habits Brewing
03.2022 - 03.2023
Bachelor of Arts - Philosophy, Minor in Religion And Culture
Western Washington University
Associate of Arts - Psychology
Walla Walla Community College