Motivated high school student with strong analytical skills, excellent time management, and a strong work ethic. Adaptable and organized, with a focus on delivering exceptional customer service and working effectively in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Retail Intern
9/11 Memorial Gift Shop
07.2024 - 08.2024
Assisted a diverse group of visitors, providing excellent customer service and answering inquiries
Processed transactions efficiently using a point-of-sale (POS) system, ensuring accuracy in sales and inventory tracking
Assisted with merchandising and maintaining the store's visual presentation
Supported inventory management through restocking and conducting inventory checks
Educated visitors about the significance of the 9/11 Memorial through curated merchandise selections
Cashier
Neighborhood Cut and Shave
01.2024 - 06.2024
Processed 30-70 transactions per day with 100% accuracy, handling cash, credit cards, and electronic payments
Provided exceptional customer service, maintaining a friendly and welcoming attitude
Assisted in organizing store displays and ensuring the cleanliness of the workspace
Lifeguard
YMCA of Northwest Florida
01.2023 - 12.2023
Supervised a high-traffic pool area, leading a team of four lifeguards while ensuring strict adherence to safety protocols
Responded to emergency situations, performing water rescues, CPR, and first aid as needed
Trained and mentored new lifeguards, providing hands-on guidance and constructive feedback
Developed and implemented enhanced safety procedures, improving emergency response times by 30%
Conducted regular safety drills to reinforce proper emergency response techniques
Monitored and maintained pool facilities, ensuring cleanliness, water quality, and overall safety
Educated guests on water safety and promoted responsible pool use
Education
High School -
High School For Law, Advocacy, And Community Justice
New York, NY
06.2026
Skills
Bilingual in Spanish and English
Customer service expertise
Efficient cash management skills
Integrated marketing and sales
Critical Thinking & Problem-Solving
Organization & Time Management
Adaptability & Accountability
Advocacy for Individuals & Clients
Team Leadership & Training
Emergency Response & Safety Protocols
Timeline
Retail Intern
9/11 Memorial Gift Shop
07.2024 - 08.2024
Cashier
Neighborhood Cut and Shave
01.2024 - 06.2024
Lifeguard
YMCA of Northwest Florida
01.2023 - 12.2023
High School -
High School For Law, Advocacy, And Community Justice
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