Summary
Overview
Work History
Education
Skills
Timeline
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Christina Oliver

Winston Salem,NC

Summary

At the American Red Cross, I spearheaded staff training in blood collection, enhancing clinic efficiency and patient satisfaction significantly. Skilled in both capillary and venipuncture techniques, I ensured high-quality care and adherence to HIPAA, achieving an impressive success rate in blood draws while utilizing advanced collection technologies.

Overview

23
23
years of professional experience

Work History

Blood Collection Specialist

American Red Cross
07.2008 - Current
  • Assisted with training new staff members on best practices for blood collection procedures, ensuring consistent quality across the team.
  • Improved clinic efficiency by keeping track of supplies and restocking as necessary in a timely manner.
  • Enhanced patient comfort by utilizing proper venipuncture techniques and adhering to safety protocols.
  • Upheld stringent sanitation standards to prevent cross-contamination and maintain a safe environment for both patients and staff members.
  • Ensured accurate labeling and handling of collected blood samples, reducing the risk of errors or contamination.
  • Achieved a high success rate of blood draws by maintaining a calm demeanor and using efficient collection methods.
  • Increased patient satisfaction by providing clear explanations of procedures and addressing any concerns or questions promptly.

Certified Nursing Assistant

Brookridge Retirement Comm
06.2001 - 06.2008

Assisted residents with activities of daily living in a residential care setting. Ensured patient safety and care by assisting Nurses and other healthcare staff ensuring patients received a high level of care.

Education

High School Diploma -

RJ Reynolds High School
Winston-Salem, NC

Phlebotomy Certificate -

Forsyth Technical Community College
Winston-salem, NC

Skills

  • Order of draw
  • Patient Care
  • HIPAA Compliance
  • Capillary puncture

Experienced with several collection methods and technologies such as Amicus Platelet collection machines as well as Haemonetics MCS Red Cell Collections and ALYX Plasma Collections technologies

Timeline

Blood Collection Specialist

American Red Cross
07.2008 - Current

Certified Nursing Assistant

Brookridge Retirement Comm
06.2001 - 06.2008

High School Diploma -

RJ Reynolds High School

Phlebotomy Certificate -

Forsyth Technical Community College
Christina Oliver