Christina Oswald
Port Richey
Summary
Detail-driven and highly organized Virtual Assistant with strong experience in administrative operations, executive support, social media coordination, and client communication. Adept at optimizing workflows, managing complex schedules, safeguarding confidential information, and delivering high-quality customer service. Tech-savvy and efficient, with a proven ability to keep virtual systems, communication, and daily operations running smoothly.
Overview
7
7
years of professional experience
Work History
Barista/Manager
Llama Java Coffee
04.2025 - 01.2026
- Led a team to meet weekly goals, conducted training sessions, and managed recruitment efforts.
- Managed inventory levels, reducing waste by 90% through accurate forecasting and ordering.
- Collaborated with management to create create employee schedules
- Achieved monthly sales target
Freelance Personal Assistant & Social Media Marketing
04.2020 - 10.2025
- Oversee calendar management, appointment scheduling, and travel coordination to maintain efficient daily operations.
- Develop and publish engaging, brand-aligned content across multiple platforms, including LTK.
- Manage client communications, respond to inquiries promptly, and foster positive, professional relationships.
- Plan and coordinate events, overseeing logistics from initial preparation through execution.
- Handle sensitive information with discretion while ensuring business tasks are completed accurately and on time.
- Remote
Social Media Manager
IFA
10.2023 - 05.2024
- Generated leads and booked sales calls, exceeding daily, weekly, and monthly KPIs.
- Created SOPs to streamline internal workflows.
- Provided client support, handled follow-ups, and maintained a professional online presence.
- Collaborated with team members to enhance client experience and retention.
- Remote
Call Center Representative
ACT
Junction City, KS
05.2019 - 05.2020
- Handled high-volume calls while resolving customer account issues.
- Used multiple computer systems simultaneously to process inquiries efficiently.
- Provided peer support during peak call times.
Education
Associates Degree - Psychology
Hillsborough Community College
03-2026
High School Diploma - undefined
Anclote High School
01-2016
Skills
- Calendar & Email Management
- Scheduling & Communication
- Social Media Marketing & Customer Service & Client Support
- Data Entry & Database
- Bookkeeping
- Invoice & Record Keeping
- SOP Creation & Process Improvement
- Recruiting & Onboarding Support
- Record keeping & Reporting
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Time Management & Prioritization
- Leadership & Team Coordination
Timeline
Barista/Manager
Llama Java Coffee
04.2025 - 01.2026
Social Media Manager
IFA
10.2023 - 05.2024
Freelance Personal Assistant & Social Media Marketing
04.2020 - 10.2025
Call Center Representative
ACT
05.2019 - 05.2020
High School Diploma - undefined
Anclote High School
Associates Degree - Psychology
Hillsborough Community College