Christina Paleothodoros
Streamwood,IL
Summary
Dynamic Project Specialist at Athena Consulting Group with a proven track record in project management and effective communication. Enhanced project efficiency through strategic collaboration and meticulous documentation. Skilled in multitasking and conflict resolution, ensuring timely completion of high-quality deliverables while fostering a positive team environment.
Overview
16
16
years of professional experience
Work History
Project Specialist
Athena Consulting Group
Remote
08.2024 - Current
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Improved project efficiency by streamlining communication and collaboration among team members.
- Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
- Negotiated contracts with vendors to secure favorable terms and quality resources for projects.
- Established clear communication channels for project updates, keeping all stakeholders informed and engaged.
- Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
Senior Appointment & Licensing Specialist
IptiQ
Schaumburg, IL/Remote
07.2017 - 03.2025
- Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
Data Entry/Customer Service Representative
Madden Communications
Roselle, IL
09.2016 - 06.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Barista
Starbucks, Barista
Carol Stream, IL
09.2010 - 07.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bartlett High School
Bartlett, IllinoisSkills
- Attention to detail
- Documentation management
- Multitasking
- Quality assurance
- Conflict resolution
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Organizational skills
- Strategic thinking
- Effective communication
Timeline
Project Specialist
Athena Consulting Group
08.2024 - Current
Senior Appointment & Licensing Specialist
IptiQ
07.2017 - 03.2025
Data Entry/Customer Service Representative
Madden Communications
09.2016 - 06.2017
Barista
Starbucks, Barista
09.2010 - 07.2016
Bartlett High School