Christina Paradise
Naugatuck
Summary
Multi-talented customer service associate with over 20 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Overview
16
16
years of professional experience
Work History
Customer Service Cashier
Video Temptations
Naugatuck
11.2022 - Current
- Process customer transactions efficiently and accurately.
- Assist customers in selecting products and answering inquiries.
- Manage cash register operations and balanced cash drawers daily.
- Assist manager with scheduling.
- Handled customer complaints professionally and resolved issues promptly.
- Trained new cashiers on procedures and customer service standards.
- Stayed updated on promotions and product knowledge for customer assistance.
- Greeted customers and provided friendly customer service.
Customer Service Retail Sales Associate
Panera Bread
Meriden
05.2010 - 07.2017
- Mentoring and training
- Banquetes and catering
- Assembly procedures
- Hiring and retention strategies
- Gluten-free baking
- Service prioritization
- Safety and compliance
- Quality control management
- Supervision
- Nutrition advisory
- Equipment calibration
- Customer or student assistance
- Enhanced sales by implementing merchandising and promotional improvements
- Delegated tasks to employees based upon individual strengths and experience in [Area of expertise]
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Hired, trained, supervised and motivated team of retail professionals to provide knowledgeable and fast service to every guest
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Collaborated with all company departments to ensure cohesive branding and strategic product placement
Education
Culinary Management -
Lincoln Technical Institute
Hartford, CTSkills
- Leadership development
- Customer outreach
- Performance improvements
- Process improvement
- Training and presentations
- Product knowledge
- Heavy lifting
- Food sales
- Food assembly
- On-site product demonstrations
- Team management
- Regulatory compliance
- Customer transaction processing
- Cash register management
- Customer complaint resolution
Timeline
Customer Service Cashier
Video Temptations
11.2022 - Current
Customer Service Retail Sales Associate
Panera Bread
05.2010 - 07.2017
Culinary Management -
Lincoln Technical Institute