Christina Pasquarette
Smithville,MO
Summary
Talented professional brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones, and managing deliverables. Highly organized leader with great attention to detail. Confident in leading team members, managing schedules and coordinating resources.
Overview
16
16
years of professional experience
Work History
Project Manager/Designer
Asiatica Communication
Westwood, KS
10.2021 - Current
- Maintained records of all documents related to each project, including specifications, creative goals, deadlines, and materials needed.
- Managed multiple projects with competing deadlines simultaneously.
- Created team objectives and roles with specific goals outlined for each individual.
- Led meetings with internal team members and consultants.
- Designed fabric for one-of-a-kind garments.
- Managed payroll and HR objectives.
Store Director & Visual Director
Anthropologie
Kansas City, MO
07.2011 - 06.2021
- Managed overall inventory levels of merchandise by monitoring stock rotation and ordering new items as needed.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Identified potential opportunities for growth within the store and developed plans to capitalize on them.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Met budget targets by controlling expenses and eliminating wasteful behaviors.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Coached, counseled, recruited, trained and disciplined employees and evaluated on-the-job performance.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Delegated work to staff, setting priorities and goals.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Implemented strategies to reduce shrinkage losses due to theft or mismanagement of inventory.
- Fostered healthy team environments to promote collaboration and boost productivity.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Resolved customer complaints quickly and efficiently while upholding corporate values.
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Met financial objectives by preparing annual budget and scheduling expenditures.
- Updated and maintained store signage and displays.
- Developed systems for tracking employee performance against key metrics such as sales goals or customer satisfaction ratings.
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Worked on store displays and attended trade shows to identify new products and services.
- Collaborated with other stores in the chain on best practices for increasing efficiency throughout the organization.
- Monitored employee performance and identified performance gaps for corrective action.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
Store Manager
Paper Source
Kansas City, MO
01.2009 - 06.2011
- Established customer service standards and monitored staff compliance.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed strategies to maximize sales and profitability.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared monthly reports on sales figures, expenses, profits.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Updated POS system with new products and promotional offers.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Created effective business plans to focus strategic decisions on long-term objectives.
Education
Master of Arts - Fine Arts
University of Kansas
Lawrence, KS05-2005
Bachelor of Arts - Fine Arts
Kansas City Art Institute
Kansas City, MO05-2000
Skills
- Workforce training
- Project development
- Work flow planning
- Project tracking
- Coaching and mentoring
- Staff management
- Team collaboration
- Deliverable tracking
- Budget control
- Verbal and written communication
- Customer relations
- Productivity improvement
- Data analysis
Timeline
Project Manager/Designer
Asiatica Communication
10.2021 - Current
Store Director & Visual Director
Anthropologie
07.2011 - 06.2021
Store Manager
Paper Source
01.2009 - 06.2011
Master of Arts - Fine Arts
University of Kansas
Bachelor of Arts - Fine Arts
Kansas City Art Institute