Personable and energetic Worker committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management Sterile processing skills and customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Receptionist
Securitas
Troy, MI
2022.04 - Current
Monitor cameras, paperwork, badge audits
Answer phones directed visitors and took messages
Address inquiries
Assist in signing in/out guests and visitors
Prepared financial reports
Faxed, copied, and scanned documents
Operated multi-line telephone system to independently handle over 30 calls each day
Grubhub Delivery Driver
Grubhub for Drivers
Detroit, MI
2021.05 - 2022.03
Customer Service
Completed on-time deliveries by choosing best and most efficient routes.
Minimized company liability and risks to loads by obeying traffic laws.
Routing
Money Handling
Worked overnight shifts during peak periods to meet coverage needs.
Sterile Processing Technician
McLaren Health Care
Mount Clemens, MI
2020.10 - 2021.06
Paperwork
Assembly
Decontamination Department
Main/Sc charge - Deliver Supplies from sterile storage to requested O.R
Build 30+ Case carts daily
Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
Recorded biologicals and test results.
Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
Shift leader/ Cashier/ Cook, Cashier
Wingstop
Detroit, MI
2019.04 - 2020.02
Cooking/Food Handling
Bag orders, handle customer complaints, and clean
Customer resolutions
Mentored new team members on POS system operation, customer service strategies and sales goals.
Deck scrub
Money handling
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Trained new employees and delegated daily tasks and responsibilities
Tracked receipts, employee hours and inventory movements
Delivery Route Driver
Edible Arrangements
Sterling Heights, MI
2018.02 - 2019.02
Deliver bags full of decorative arrangement boxes,and balloons
Using checklist forms, and addresses to complete route
Logged mileage, stops, orders and carton counts for each route.
Paid per package delivered
Seasonal For Holiday
Handled customer concerns and issues effectively
Delivered 25 to 30 baskets per day
Cashier/Stocker
Sherwin-Williams
Roseville, MI
2016.10 - 2017.02
Stock Front and back of Warehouse
Shipping and Receiving
Assist customers with color matches tailored to their current project
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Merchandising
Customer Service
Mixed and matched paints according to customer specifications.
Customer Service Cashier
CVS Pharmacy
Warren, MI
2013.06 - 2016.08
Lottery
Resolved customer complaints and maintained clean and tidy checkout area.
Cigarette/Liquor distribution
Photo Machine operator
Passport photos
Stock and merchandising
Recommended products to customers, thoroughly explaining details.
Used POS system to enter orders, process payments and issue receipts
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Education
Certification in Sterile Processing - Sterile Processing
Ashworth College
Norcross, GA
03.2020
High school diploma or GED - Basic
Michigan Collegiate
Warren, MI
03.2012
Skills
Customer service
Aseptic Technique
Delivery
Packaging
OSHA and FDA Certified
Medical Terminology & Venipuncture
Pos Operator/ Money Handling
Assembly
Microsoft Word
Office Administration
Security
Clerical Experience
Quality Assurance
Management
Servsafe Certified
Data entry
Attention to detail
Certification
Certified Sterile Processing Technician
February 2019 to Present
CRCST graduate from ashworth college.
BLS Certification
Driver's License
Food Handler Certification
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Security Receptionist
Securitas
2022.04 - Current
Grubhub Delivery Driver
Grubhub for Drivers
2021.05 - 2022.03
Sterile Processing Technician
McLaren Health Care
2020.10 - 2021.06
Shift leader/ Cashier/ Cook, Cashier
Wingstop
2019.04 - 2020.02
Delivery Route Driver
Edible Arrangements
2018.02 - 2019.02
Cashier/Stocker
Sherwin-Williams
2016.10 - 2017.02
Customer Service Cashier
CVS Pharmacy
2013.06 - 2016.08
Certification in Sterile Processing - Sterile Processing
Ashworth College
High school diploma or GED - Basic
Michigan Collegiate
Certified Sterile Processing Technician
February 2019 to Present
CRCST graduate from ashworth college.
BLS Certification
Driver's License
Food Handler Certification
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DANTE HAYWARDDANTE HAYWARD
Site Supervisor at SecuritasSite Supervisor at Securitas