Christina Peele
Apollo Beach,FL
Summary
Focused Clinical Director with a background spent overseeing budget, personnel and regulatory concerns. A highly collaborative leader with skills in assigning caseloads, participating in meetings with clinical staff and ensuring that facility policies are observed. Offering exemplary communication and organizational skills. Sharp business acumen with a practical approach that consistently obtains results.
Overview
18
18
years of professional experience
Work History
DIRECTOR OF CLINICAL SERVICES
DaVita
08.2018 - Current
- Serve as clinical lead for the division, responsible for quality, education, and nursing services over 63 outpatient dialysis programs.
- Drive reduction of hospitalization and improve treatment reschedule rates by standardizing the clinical core team process to align with company resources.
- Development of clinical metric management process to ensure programs support the direction of the company strategy.
- Coach, mentor, train, and develop clinical managers to provide continuous improvement in clinical care.
- Identify nurses' and staff training needs and devised training oversight processes to close gaps.
- Establish and maintain effective communication with staff, physicians and community organizations to promote high quality patient care.
- Conduct routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
REGIONAL OPERATIONS DIRECTOR
DaVita, Central Florida Division
08.2016 - 08.2018
- Coordinated care for ~1600 dialysis patients, consistently ranking in top quartile of DaVita.
- Provided direct oversight for 21 freestanding dialysis clinics with combined revenues of $59m and $15m EBITDA.
- Managed all aspects of operations including financial, clinical, strategic growth and physician relations.
- Set team and individual KPIs and provided regular, actionable feedback.
- Ensured adherence to strict compliance regulations from both AHCA and the OIG.
- Participated as faculty member of the DaVita Leadership Development.
- Drive teammate engagement, in 2017 achieved a score of 86% with combined regional retention of 87%.
REGIONAL OPERATIONS DIRECTOR
DaVita, Northeast Florida Division
01.2013 - 08.2016
- Provided direct operation oversite for 18 dialysis programs providing treatment to ~1100 patients.
- Created and managed a budget totally 7m OPEX and 9M EBITDA.
- Increased market share by 26% over three years; through organic growth, denovo planning and joint venture development.
- Negotiated Medical Director Agreements, adding three unaffiliated nephrologists.
GROUP FACILITY ADMINISTRATOR
DaVita
01.2009 - 01.2013
- Provided operations oversight to 7 dialysis facilities across Jacksonville.
- Led dialyzer expense management for Northeast Florida division.
- Opened 4 Outpatient Dialysis Centers.
FACILITY ADMINISTRATOR
DaVita
01.2006 - 01.2009
- Managed operations for a 20 station healthcare facility, providing In-Center and Peritoneal Dialysis treatments to ~80 patients.
- Consistently hit financial and clinical metrics.
- Managed facility quality assurance, patient care, safety, risk management, patient satisfaction, teammate satisfaction, quality index scores, facility maintenance and other required duties.
Education
MASTERS OF BUSINESS - Executive MBA
Jacksonville University
Jacksonville, FL05.2015
BACHELORS OF SCIENCE - BUSINESS MANAGEMENT
Liberty University
2012
ASSOCIATE - ARTS
Gulf Coast Community College
2006
Skills
- Leadership
- Communication
- Healthcare Consulting
- Talent Development
- Operations Management
- Medicare Regulation
- Clinical Quality Improvement
Accomplishments
- Director's Award - 2018 "Service Excellence"
- Director's Award - 2019 "Continuous Improvement"
Timeline
DIRECTOR OF CLINICAL SERVICES
DaVita
08.2018 - Current
REGIONAL OPERATIONS DIRECTOR
DaVita, Central Florida Division
08.2016 - 08.2018
REGIONAL OPERATIONS DIRECTOR
DaVita, Northeast Florida Division
01.2013 - 08.2016
GROUP FACILITY ADMINISTRATOR
DaVita
01.2009 - 01.2013
FACILITY ADMINISTRATOR
DaVita
01.2006 - 01.2009
MASTERS OF BUSINESS - Executive MBA
Jacksonville University
BACHELORS OF SCIENCE - BUSINESS MANAGEMENT
Liberty University
ASSOCIATE - ARTS
Gulf Coast Community College
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