Christina Perry
Plymouth,MA
Summary
Dedicated professional with experience in client support and communication. Proficient in executing individualized care plans, time management, and fostering teamwork. Aiming to leverage skills to enhance client experiences and contribute to positive outcomes in care settings.
Overview
17
17
years of professional experience
3
3
Certification
Work History
Direct Support Professional
Cardinal Cushing Centers
Hanover, MA
01.2026 - Current
- Supported clients in developing social and communication skills through engaging activities.
- Ensured safe and clean environment for clients at Cardinal Cushing Centers, enhancing comfort and well-being.
- Executed individualized care plans tailored to specific client needs, fostering personal growth and goal achievement.
- Documented client progress and behaviors accurately in daily reports.
- Collaborated with team members to coordinate care and share important information.
- Provided emotional support to clients, fostering a positive and encouraging atmosphere.
- Attended training sessions to enhance skills in direct support services and best practices.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted individuals in learning and developing new skills.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Built strong, trusting rapport with clients to promote effective communication and quality care.
- Used approved crisis intervention techniques in emergency situations.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Facilitated social interactions between participants and their peers in the community.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Assisted clients with maintaining good personal hygiene.
- Planned and prepared healthy meals and snacks for clients.
- Maintained detailed records of services performed on clients.
- Helped clients get in and out of beds and wheelchairs.
- Monitored health and well-being of clients and reported significant health changes.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Monitored clients' activity levels and helped prevent sedentary behavior.
Delivery Driver
UberEats
San Francisco, California
09.2024 - Current
- Delivered packages to customers in a timely and efficient manner.
- Communicated with customers to confirm delivery details and address concerns.
- Maintained accurate delivery and vehicle inspection records to ensure compliance and operational efficiency.
- Loaded and unloaded packages, ensuring proper handling during transportation.
- Followed company policies for vehicle maintenance and cleanliness standards.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Resolved customer service complaints professionally, reinforcing trust and loyalty.
- Grouped and routed deliveries by designated areas, optimizing delivery efficiency.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Maintained accurate records of goods delivered and collected payments as required.
Cashier
BJ’s
Plymouth, MA
10.2025 - 01.2026
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Handled cash, credit, and gift card payments smoothly during peak hours.
- Maintained a clean and organized checkout area to enhance customer experience.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer concerns promptly to maintain a positive shopping atmosphere.
- Assisted customers with product inquiries and made tailored recommendations to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new cashiers on customer service best practices and efficient transaction processing to ensure seamless operations.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Built and maintained productive relationships with employees.
- Personalized service to enhance customer satisfaction and foster loyalty.
- Maintained current knowledge of store promotions to highlight sales to customers.
Cashier
Cumberland Farms
Plymouth, MA
02.2025 - 05.2025
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Handled cash, credit, and gift card payments smoothly during peak hours.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer concerns promptly to maintain a positive shopping atmosphere.
- Addressed customer complaints promptly to ensure a positive shopping experience.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided recommendations on purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure optimal service during high-traffic times.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Followed company security procedures for handling large sums of money.
- Completed tasks assigned by management to streamline store operations.
- Stocked shelves with merchandise regularly.
- Built and maintained productive relationships with employees.
- Enhanced customer satisfaction by personalizing service for each customer.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Education
Some College (No Degree) - C.N.A.
Quincy College
Quincy, MA02-2026
Some College (No Degree) - Surgical Tech.
BayPath Community
Wellesley, MA05-2018
High School Diploma -
St. Clare Central
Roslindale, MA05-1997
Skills
- Patient care
- Individualized care
- Crisis intervention
- Patient advocacy
- Health monitoring
- Emergency response
- Basic life support
- Vital signs monitoring
- Infection control practices
- Clinical documentation
- Documentation skills
- Compassionate communication
- Cultural sensitivity
- Team collaboration
- Time management
- Attention to detail
- Maintaining confidentiality
- Maintaining privacy
- Client support
- Customer service
- Compassion and empathy
- Emotional support
- Emotional companionship
- Dementia care
- Bathing assistance
- Dressing assistance
- Feeding assistance
- Toileting assistance
- Mobility assistance
- Positioning patients
- Lifting and transferring
- Transporting patients
- Patient hygiene assistance
- Personal grooming assistance
- Transfer techniques
- Collecting specimens
- End-of-life care
- Conflict resolution
- Communication skills
- Patient-focused care
- Collecting specimens
Certification
Certified Nursing Assistant- CNA57107; Valid until 3/3/28
CPR/ 1st Aide- American Red Cross; Valid until 1/5/28
CPR/ 1st AIde- American Heart Association; Valid until 1/28
Timeline
Direct Support Professional
Cardinal Cushing Centers
01.2026 - Current
Cashier
BJ’s
10.2025 - 01.2026
Cashier
Cumberland Farms
02.2025 - 05.2025
Delivery Driver
UberEats
09.2024 - Current
Some College (No Degree) - C.N.A.
Quincy College
Some College (No Degree) - Surgical Tech.
BayPath Community
High School Diploma -
St. Clare Central