Christina Phillips
Staunton,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Production Controller (Military)
Virginia Army National Guard
05.2023 - Current
- As the Production Controller for FMS #12, I am primarily responsible for stock management functions to maintain equipment records and parts
- I plan maintenance operations based on the mechanical skill levels of my mechanics and the availability of testing and diagnostic equipment
- By analyzing repair methods and developing control procedures and policies to assure accomplishment of programs to meet priorities and deadlines established by higher authority or support activities, I ensure that these functions are performed in the most effective and efficient manner possible with good quality control and quality assurance procedures in place
- I assign and maintain all services and repairs based on the FAD, ERC, pacing items, Commander, and State level priorities
- I also verify that all work is completed in accordance with the accompanying Technical Manual, to include the Maintenance Allocation Chart
- I maintain stock records and other documents such as inventory, demand analysis, material control, accounting, and supply reports
- I review and verify quantities received against bills of contracts, purchase requests and shipping documents
- I count, segregate, and store incoming supplies and equipment
- I keep storage areas and designated shelving organized and properly maintained
- I manage data for all orders, shipment requests, and maintenance support requests
- I monitor unit Class IX accounts to ensure that requisitions are funded and executed to maximize unit readiness
- I monitor my units' MTO&E and TDA to ensure I always have the proper service parts on hand as well as other projected needs based on their information
- I strive to raise the quality and accuracy of cost and parts data through accurate maintenance management utilizing proper prioritization and efficiency of processes
- Using GCSS-Army, I provide status of equipment, maintenance actions in progress, and location of equipment as required or requested
- I regularly discuss funding and budgeting obstacles with my Foreman to exhaust all available resources to maintain the required level of readiness even when funds are unavailable or limited
- I am responsible for data input of work order information, status changes, supply updates, man-hour accounting and other pertinent information
- I can provide guidance and oversight of mechanics and other positions assisting in the maintenance production or maintenance management process
- I make on-the-spot adjustments to repair priorities necessitated by unscheduled maintenance requirements and ensure that all equipment and line-item numbers are reported and accounted for with respect to readiness reports, property accountability reports, and system management
- I provide exceptional customer service to the units my shop supports, and I have outstanding written and oral communication skills
Surface Maintenance Repairer (Military)
Virginia Army National Guard
09.2017 - 05.2023
- As a Surface Maintenance Repairer, I performed limited diagnosis using visual and auditory checks and/or basic test equipment such as compression testers, voltmeters, ohmmeters and pressure gauges
- I performed routine repairs and maintenance on heavy-duty mobile equipment, combat, tactical and automotive vehicles
- I determined when parts should be cleaned, adjusted or replaced with standard parts to complete work order
- I assisted higher graded mechanics in the repair and/or overhaul of major systems to include internal combustion engines, automatic transmissions and hydraulic utility systems and controls
- I made routine repairs that can be accomplished by removing, adjusting, or replacing defective or worn parts and components
- I removed, replaced, adjusted, cleaned and installed parts and components such as power steering pumps, brakes, switches, sensors, water pumps, filters, springs, shock absorbers, wheel cylinders, wheel seals, starter motors, mufflers, battery cables, radiators, bearings, and fuel pumps
- I performed all tasks in accordance with technical manuals, lubrication orders, maintenance bulletins, regulations or management policies
- Fostered a team-oriented workplace culture through active collaboration and sharing of best practices with colleagues, driving overall improvements in maintenance quality
Human Resources Assistant (Military)
Virginia Army National Guard
04.2005 - 09.2017
- As a Human Resources Sergeant, I was responsible for coordination and preparation of daily status reports, officer and enlisted evaluations and PERSTEMPO rosters, awards, mail distribution, all leaves and passes, appointment orders, Temporary Duty Orders, unit alert and social rosters, as well as any additional personnel service support required of the team
- I supervised three soldiers during Individual Training Weekends / Annual Training to ensure that they were accounted for, properly trained and gainfully employed
- I assisted in processing all actions through iPERMS, to include: transfers, promotions, flags, reductions, Reserve Component to Active Component transfers, Hardship and Conditional Release discharges, and any supporting documentation that needed to be placed in individual's records
- On several occasions, I assisted soldiers in various circumstances on the resources available to them through the Family Assistance Center and other support organizations throughout the state
- Throughout my tenure, I had to brief my superiors with new information being disseminated from higher headquarters
- I also had to coordinate a wide range of events that required me to utilize a variety of resources in order to effectively complete my tasks
- This gave me the opportunity to communicate on varying levels with a wide variety of individuals and organizations
Education
FMS TAMMS & Readiness Course -
National Guard Professional Education Center
Little Rock, AR06-2018
Automated Logistical Specialist (92A) -
Tennessee Regional Training Institute
Smyrna, TN03-2018
Human Resource Assistant (42A) -
Parks Reserve Forces Training Area
Camp Parks, CA12.2006
Water Treatment Specialist (92W) -
U.S. Army Quartermaster School - WTD
Fort Gregg-Adams, VA04.2002
High School or equivalent -
Fort Defiance High School
Fort Defiance, VA06.2001
Skills
- Microsoft Applications
- SAP Systems
- Administrative skills
- Demand forecasting
- Workflow Analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
Awards
- Army Commendation Medal
- Joint Commendation Medal
Timeline
Production Controller (Military)
Virginia Army National Guard
05.2023 - Current
Surface Maintenance Repairer (Military)
Virginia Army National Guard
09.2017 - 05.2023
Human Resources Assistant (Military)
Virginia Army National Guard
04.2005 - 09.2017
High School or equivalent -
Fort Defiance High School
FMS TAMMS & Readiness Course -
National Guard Professional Education Center
Automated Logistical Specialist (92A) -
Tennessee Regional Training Institute
Human Resource Assistant (42A) -
Parks Reserve Forces Training Area
Water Treatment Specialist (92W) -
U.S. Army Quartermaster School - WTD
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