Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Christina Pierce

Magnolia,TX

Summary

Seasoned Nursing Unit Manager with a robust history at St. Luke's The Woodlands, adept in unit oversight and interpersonal communication. Excelled in using data-driven approaches to enhance patient satisfaction, quality care, leading over 70 employees with a focus on creative problem solving and conflict resolution. Proven track record in staff development and operational efficiency, ensuring high-quality patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Nursing Unit Manager

St. Luke's The Woodlands
08.2021 - Current
  • Direct day-to-day administrative and operational functions for 30-bed unit, providing guidance and leadership to over approximately 60 employees.
  • Recruits, hires, and facilitates training of staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Handles concerns from patients and families and immediately takes steps for quick resolution and to prevent reoccurrence.
  • Evaluates and monitors care and services throughout to improve patient experience and quality levels.

RN III

St. Luke's- The Woodlands
07.2016 - 08.2021
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention, and morale.
  • Identified and responded to emergency situations to provide support and skills to ensure positive patient outcomes.

Patient Care Assistant

CHI St. Luke's- The Woodlands
06.2015 - 06.2016
  • Maintained patient safety by completing hourly rounding, answering call lights in a timely manner, and ensuring safety measures were adhered to.
  • Measured and accurately recorded essential patient information including vital signs, intake, output, weight, and blood glucose.
  • Provided physical support to assist patients with daily living activities.

Education

Master of Science - Nursing Administration

The University of Texas At Arlington
Arlington, TX
03-2025

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
05.2020

Associate of Science - Nursing

Lone Star College System, Tomball, TX
Tomball, TX
05.2016

Skills

  • Interpersonal Communication
  • Delegation and Motivation
  • Creative Problem Solving
  • Conflict Resolution
  • Unit Oversight

Accomplishments

  • Coordinated and managed return of EPIC functionality at SLWH after extended downtime
  • Collaborated with ICU to provide surge beds during COVID, December 2021
  • Built an evidence based case for the transition of 4 East to an IMU unit
  • Led a performance improvement project to decrease discharge delays due to private transportation by 50%
  • Improved patient experience composite scores from the 25th percentile to the 72nd percentile, establishing 4 East as one of the top patient experience performers

Certification

ANCC Cardiovascular Nursing Certification CV-BC, September 2020


ANCC Nurse Executive Certification NE-BC,

June 2024

Timeline

Nursing Unit Manager

St. Luke's The Woodlands
08.2021 - Current

RN III

St. Luke's- The Woodlands
07.2016 - 08.2021

Patient Care Assistant

CHI St. Luke's- The Woodlands
06.2015 - 06.2016

Master of Science - Nursing Administration

The University of Texas At Arlington

Bachelor of Science - Nursing

The University of Texas At Arlington

Associate of Science - Nursing

Lone Star College System, Tomball, TX

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Christina Pierce