Christina Plum
Elkins,WV
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, recognized for exceptional customer service at 22nd Century Technologies. Proven ability to enhance client satisfaction and ensure safety in senior care environments. Experienced in managing teams and delivering quality results in fast-paced settings, including overseeing operations at Burger King.
Overview
19
19
years of professional experience
Work History
Irs
22nd Century Technologies
06.2024 - 10.2025
Prepared tax documents for IRS compliance.
Customer Service
22nd Century Technologies
10.2022 - 10.2025
- Operated register to provide great customer service.
- Exceeded performance expectations, receiving recognition for outstanding customer service skills.
- Provided exceptional customer service by resolving claims quickly and efficiently.
- Enhanced client contentment through refinement of service interaction guidelines.
Mountain Memories
Housekeeping
08.2019 - 10.2022
Guaranteed timely execution of housekeeping and laundry duties for senior individuals.
Cook
Ercc
11.2019 - 12.2020
Crafted nutritious dishes for senior residents.
Mountain Memories
Aid
08.2018 - 12.2019
Ensured safety and well-being of senior residents.
Burger King
Manager
08.2006 - 12.2007
Oversaw daily activities and ensured smooth workflow.
Education
High School Diploma - BHT
Elkins High
Elkins, WV08.2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Irs
22nd Century Technologies
06.2024 - 10.2025
Customer Service
22nd Century Technologies
10.2022 - 10.2025
Cook
Ercc
11.2019 - 12.2020
Mountain Memories
Housekeeping
08.2019 - 10.2022
Mountain Memories
Aid
08.2018 - 12.2019
Burger King
Manager
08.2006 - 12.2007
High School Diploma - BHT
Elkins High