Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Christina Pratt, MSHS, PA-C

Hamden,CT

Summary

Strategic healthcare operations leader with extensive experience driving clinical, operational, and workforce strategies for Advanced Practice Provider programs across multiple specialties. Proven ability to lead high-performing teams, optimize practice operations, and implement initiatives that improve patient access, quality outcomes, provider engagement, and financial performance. Adept at partnering with executive leadership to navigate organizational change, advance strategic priorities, and deliver measurable results. Recognized for fostering collaborative cultures, developing future leaders, and driving operational excellence through data-informed decision-making and performance improvement.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Senior Manager, HVC Advanced Practice

Yale New Haven Hospital
New Haven, CT
04.2020 - Current

Strategic Leadership and organizational growth

  • Directed clinical and operational strategy for APP practice management across multiple service lines
  • Partnered with physicians, nursing, and executive leadership to align workforce planning with organizational priorities
  • Coordinated initiatives to drive growth, optimize provider efficiency, and transform care delivery.

Provider workforce/talent management

  • Led recruitment, onboarding, professional development, and retention strategies to enhance APP team effectiveness.
  • Built high performing teams in high-stakes environments through coaching, mentorship, and standardized performance frameworks.

Operational excellence

  • Drove improvements in access and capacity management, streamlining clinical operations to better serve patients.
  • Implemented process improvement initiatives resulting in enhanced efficiency and patient experience.
  • Participated and monitored key operational metrics, dashboards, and accountability structures.

Finance and resource management

Quality, Safety & Governance

Lead APP CTICU

Yale New Haven Hospital
New Haven, CT
06.2017 - 04.2020
  • Implemented evidence-based practices to enhance clinical procedures and protocols.
  • Collaborated with multidisciplinary teams to optimize patient care and outcomes.
  • Participated in quality improvement initiatives to enhance care delivery processes.
  • Mentored junior staff on best practices in patient management and clinical skills.
  • Oversaw day to day operations and ICU scheduling, onboarding and orientation

Education

Bachelor of Science - Biology/Nursing

Sacred Heart University
Fairfield, CT
05-2014

Master of Science - Health Sciences

Weill Cornell School of Medicine
New York, NY
06-2010

Skills

  • Advanced clinical operations
  • Quality improvement
  • Workforce management
  • Service line operational leadership
  • Capacity management
  • Financial stewardship
  • Resource allocation/labor management
  • Dashboard development
  • Strategic planning
  • Executive stakeholder management
  • Cross-functional leadership
  • Interdisciplinary stakeholder communication
  • Leadership coaching & mentorship
  • Team building and engagement
  • Consensus building

Certification

  • NCCPA
  • ACLS/BLS/CSU-ALS

Accomplishments

  • Yale Surgery Citizenship Award 2025-2026

Timeline

Senior Manager, HVC Advanced Practice

Yale New Haven Hospital
04.2020 - Current

Lead APP CTICU

Yale New Haven Hospital
06.2017 - 04.2020

Bachelor of Science - Biology/Nursing

Sacred Heart University

Master of Science - Health Sciences

Weill Cornell School of Medicine
Christina Pratt, MSHS, PA-C