Christina (Krissy) Raftery
Woodland,CA
Summary
Adaptable Mechatronics Technician with over 15 years of experience in equipment maintenance and customer support. Skilled in quality control and effective communication, contributing to reduced downtime and increased customer satisfaction.
Overview
21
21
years of professional experience
Work History
Mechatronics & Robotics Technician
Cushman & Wakefield
6900 Airport Blvd, Sacramento, CA 95837 SAC5
08.2025 - Current
- Assisted in maintaining building systems and equipment functionality.
- Conducted routine inspections to ensure compliance with safety standards.
- Supported troubleshooting efforts for mechanical and electrical issues.
- Collaborated with team members to optimize workflow efficiency.
- Documented maintenance activities and repair procedures accurately.
- Operated tools and machinery following safety protocols effectively.
- Participated in training sessions to enhance technical skills and knowledge.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Provided exceptional support to customers through effective communication and problem resolution.
Mechatronics & Robotics Technician
JLL, Jones Lang LaSalle
6900 Airport Blvd, Sacramento, CA 95837
06.2022 - 08.2025
- Managed inventory of supplies and equipment for operational readiness.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Tested systems, noting issues and completing preventive maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Liaised with internal departments to optimize productivity and efficiency.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Completed ECS classes and received a recognition coin for going above and beyond in the class room.
Tech 3
Walgreens Boots Alliance
2370 E Main St, Woodland, CA 95776
08.2004 - 01.2019
- Conducted quality checks on products to ensure compliance with safety standards.
- Trained new technicians on best practices and operational procedures.
- Assisted in inventory management, optimizing stock levels and product availability.
- Collaborated with team members to streamline workflows, enhancing overall productivity.
- Implemented process improvements that reduced waste and increased efficiency in service delivery.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Monitored performance metrics, identifying areas for improvement and driving operational excellence.
- Led initiatives to enhance customer satisfaction through effective communication and problem-solving strategies.
Education
High School Diploma -
Woodland High School
21 N West St, Woodland, CA 95695Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Installation and repair
- Preventive Maintenance
- 15 years working on Dematic conveyors
- Equipment maintenance
- Quality control
- Documentation and reporting
- Customer interaction
- Workload management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mechatronics & Robotics Technician
Cushman & Wakefield
08.2025 - Current
Mechatronics & Robotics Technician
JLL, Jones Lang LaSalle
06.2022 - 08.2025
Tech 3
Walgreens Boots Alliance
08.2004 - 01.2019
High School Diploma -
Woodland High School