Christina Randolph
Sparta,TN
Summary
Dedicated optometrist assistant with expertise in patient care coordination, appointment scheduling, and ensuring patient confidentiality. Committed to maintaining organized workspaces and providing excellent customer service.
Overview
4
4
years of professional experience
Work History
Optometrist Assistant
Walmart
Sparta, TN
04.2022 - Current
- Assisted optometrists in conducting vision tests and assessments
- Managed patient scheduling and coordinated appointments for eye exams
- Instructed patients on proper contact lens care and usage
- Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
- Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
- Maintained patient confidentiality at all times, adhering to HIPAA guidelines and protecting sensitive information from unauthorized access.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
Customer Service Cashier
Walmart
Sparta, TN
04.2022 - 02.2023
- Processed customer transactions efficiently using POS systems.
- Managed cash register operations, ensuring accurate financial handling.
- Assisted customers with product inquiries and problem resolution.
- Maintained clean and organized checkout area to enhance customer experience.
Education
High School Diploma -
White
Sparta, TN05-2011
Skills
- Office administration
- Appointment scheduling
- Patient care coordination
- Insurance verification
- Payment collection
- Contact lens instruction
- Administrative assistance
- Paperwork management
- Insurance billing
- Appointment setting
- Insurance processing
- Reliability
- Excellent communication
- Patient confidentiality
Timeline
Optometrist Assistant
Walmart
04.2022 - Current
Customer Service Cashier
Walmart
04.2022 - 02.2023
High School Diploma -
White