Christina Roach

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Currently prep work, efficiently help before for Tuesday business

Head CVT, lead of back house staff/and kennel manager

Kennel manager for 10 years-interviewing , hiring, training(exp.)employee still there and working assistant and head of reception/front staff management.Also currently working kennels-caring for boarders/cleaning and closing the hospital/opening,scheduling -cleaning while doing CVT

All GP practices-blood draws, catheters,cystosentesis-99% of the time achieved if the bladder present,restraints(mindful and observant about animal behavior and proper handing), assistant and technician, fecals(a lot of in-house)-quick and efficient,prompt results,UAs, cytologies-microbiology,ear cytology’s,some lumps -ear mite checks and other ecto parasites,clients eduction,inpatient nursing care-I’V fluid and IV injections,pedicures,analglands-always the go-to for the tough ones, wound care, bandages-minor and major,fluids administration/fluid demonstration,assisting -overlooking boarded dogs/cats.Dental-polishing/cleaning-on my own-call for DVM-discuss extraction..or any additional needs while p is in our care.,anesthesia, sx tech, check in patients/and release-trained in orthopedic patient releases/and FB releases, etc., other sx:preparation:drugs/anesthetics,intubation/extubation, prep,scrub nurse if needed and circulator, the cleaning/set up and instrumentals/all packs, maintenance blood machines catalyst/laser site for chemistries/CBC, keeping up on the anesthesia equipment-changing the exhausted sodalime-pressure checks, monitoring the drug logs/keeping the DVM up on logging and or managing and balancing when there is a discrepancy,pharmacy-meds, giving meds, demonstrations to clients-the go-to person to show fluids/insulin, X-Rays-In charge of fixing/solving technical difficulties when they arise,tasked w/ keeping all radiographic protocols up-to-date w/ persons performing radiographs,dental rads:Dental full mouth RADS in 5 minutes

ordering supplies though both antech and IDEXX for in-house/send out bloodwork

Reminders, paw prints, stocking/cleaning, preparing and loading rooms,TPR,assisting expediting, patient care from start to finish, relaying the DVM, and helping in any manner.

Receptionist when needed(always understaffed and will jump in front of house,Answering phones, making appointments, greeting-checking in/out clients, invoices. Closing money out at night.more client education

Meeting with clients of new,obtaining the regimen of the pet,diet-feeding times,

Cleaning-poop dutie-no matter how much.

Walking

Let out several times a day-at least 3 even if working

Playing-being attentive and helping p feel comfortable and happy when owner is away

Staying at homes-sleep with pet that are used to that

Get mail

Water

Household care-weather adjusting blinds or keeping clean and take out trash on trash says and such

-keep pets routine best I can

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.