Martia Williams
Douglas,GA
Summary
Experienced professional passionate about creating positive brand messages and engaging mass audiences. Skilled in promoting companies and informing the public about initiatives. Excited to contribute to building brand image and driving successful campaigns.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
Douglas, Georgia
10.2021 - Current
- Assisted upper management with daily operations to meet standards of service and quality.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with team members to improve performance and implement training updates.
- Reinforced rules to promote superior employee performance.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Participated in brainstorming sessions to generate ideas for new products or services.
Server
Douglas Golf & Country Club
Douglas, Georgia
06.2021 - Current
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Greeted customers, answered questions and recommended specials to increase profits.
- Set up dining room to meet hospitality and service standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Manager
Ruby Tuesday
Douglas , Georgia
05.2018 - 06.2021
- Assessed team member performances, delivering one-on-one coaching to promote better service.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Managed daily operations and processes, including reservations, budgeting and forecasting.
- Trained employees on cooking techniques, safety standards and performance strategies.
Education
Bachelor of Science - Business Marketing
South Georgia State College
Douglas, GA05-2024
Associate of Arts - Performing Arts
South Georgia State College
Douglas, GA08.2020
Skills
- Issue and conflict resolution
- Charismatic
- Incorporates feedback quickly
- Adaptable
- Team building
- Communication
- Creative
- Reliable and trustworthy
- Leadership
- Multitasking
- Friendly, positive attitude
- Relationship building
Additional Information
- Allison Norris - 229-425-6807
- Jamie Turner - 404-271-4661
- Dr. Holloway - 912- 449-7587
Timeline
Shift Supervisor
Starbucks
10.2021 - Current
Server
Douglas Golf & Country Club
06.2021 - Current
Manager
Ruby Tuesday
05.2018 - 06.2021
Bachelor of Science - Business Marketing
South Georgia State College
Associate of Arts - Performing Arts
South Georgia State College
Similar Profiles
Jazmine ArnoldJazmine Arnold
Barista at StarbucksBarista at Starbucks
Heaven JuarezHeaven Juarez
Barista at StarbucksBarista at Starbucks
Amanda WilsonAmanda Wilson
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Federico AlfaroFederico Alfaro
Dependiente de cafeteria at StarbucksDependiente de cafeteria at Starbucks
Haley BullockHaley Bullock
Parts Room Clerk at Pilgrims Pride JBSParts Room Clerk at Pilgrims Pride JBS