CHRISTINA ROBERTS
San Clemente,CA
Summary
Dedicated professional with a strong background in strategic outreach initiatives and community engagement. Expertise in building relationships, driving campaigns, and fostering collaboration to promote healing and resilience. Proficient in communication, project management, and data analysis to support organizational goals and adaptability to meet evolving needs.
Overview
9
9
years of professional experience
Work History
Outreach Specialist , Care Coordinator
Dolls
01.2018 - Current
- Developed outreach strategies to enhance community engagement and awareness of programs.
- Coordinated events and initiatives to promote resources and services effectively.
- Collaborated with stakeholders to identify and address community needs through targeted outreach efforts.
- Trained team members on best practices for community interaction and resource distribution.
- Maintained accurate records of client interactions, progress, and outcomes using CRM software for efficient reporting purposes.
asst.mgr
Subway Cafe
01.2018 - 02.2020
- Implemented sales training programs, increasing revenue by 25%.
- Led a team of 15, achieving top sales rankings in the region consistently.
- Achieved quarterly sales targets, contributing to overall company growth.
Peer Support Specialist Outreach Engagement Co
Telecare
08.2016 - 03.2019
- Collaborated with local organizations to expand resource access.
- Developed strong relationships, enhancing trust and support networks.
- Empowered individuals through tailored peer support strategies.
- Provided one-on-one support, enhancing client satisfaction ratings significantly.
Server , Hostess
Inka Mama's
01.2018 - 02.2019
- Enhanced dining experiences by delivering exceptional customer service consistently.
- Handled multiple tables efficiently, ensuring timely service and customer satisfaction.
- Coordinated with kitchen staff to optimize order preparation and delivery processes.
- Trained new servers on menu details, service standards, and POS system functionality.
- Resolved customer complaints swiftly, improving overall satisfaction and dining experience.
Education
Associate of Science -
Arizona Global Campus
AZ01.2027
Skills
- Fast learner
- Efficient in most software
- Support on a team or working independently
- Customer relationship management (CRM)
- Community events
- Project outreach plans
Timeline
Outreach Specialist , Care Coordinator
Dolls
01.2018 - Current
Server , Hostess
Inka Mama's
01.2018 - 02.2019
asst.mgr
Subway Cafe
01.2018 - 02.2020
Peer Support Specialist Outreach Engagement Co
Telecare
08.2016 - 03.2019
Associate of Science -
Arizona Global Campus