Christina Robinson
Washington
Summary
Proven track record of professionalism and maintaining a welcoming environment Manager with 25 years of experience directing staff and maintaining a pleasant customer service environment Thoroughly prepared manager with 20 years of experience organizing and planning work schedules, attendance, and payroll, supervising employees, and providing quality customer service
Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent.
Overview
20
20
years of professional experience
Work History
Realtor/Property Manager
Samson Properties
Washington
05.2017 - Current
- Assisted sellers and buyers with purchasing & sales of property
- Managed units for owners
- Completed compliance for each contract covering to local and federal laws
- Conducted property inspections
- Negotiated contracts with union representatives
- Maintained accurate records of all transactions and contracts
Security Project Manager
Security Assurance Managment
Washington
07.2025 - 03.2026
- Negotiated and managed contracts for security services
- Conducted needs assessments to identify client security requirements
- Ensured proper installation and maintenance of security systems
- Monitored client satisfaction and addressed concerns proactively
- Implemented reporting and hiring processes for security projects
- Collaborated with other departments to improve financial operations
- Coordinated with teams to ensure compliance with regulatory standards.
Security Supervisor
Allied Universal
Washington
02.2023 - 07.2025
- Managed and supervised a team of security personnel, assigning shifts and monitoring performance
- Conducted regular training and skill assessments for security staff
- Developed and implemented security policies and procedures
- Ensured adherence to security protocols, including access control and emergency response
- Monitored security systems such as CCTV and alarms to protect assets
- Conducted regular security audits to identify and address vulnerabilities
- Responded to security incidents, assessed situations, and led the team in managing events
- Documented incidents and reported to relevant authorities for follow-up investigations
Accounting Assistant
Cherry Bekaert
Washington
01.2023 - 06.2025
- Managed accounts payable and receivable processes efficiently.
- Assisted in preparing monthly financial reports for management review.
- Processed expense reports and verified receipts for accuracy.
- Coordinated with team members to resolve invoice discrepancies promptly.
- Maintained accurate records using accounting software systems effectively.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Assisted in the preparation of monthly financial statements and reports.
Account Manager
The Reinforced Earth Company
Reston
11.2020 - 11.2023
- Developed and implemented policies to manage delinquent accounts, loan defaults, and repayment plans
- Trained, supervised, and evaluated collections staff to meet performance targets
- Ensured all collection activities adhered to regulations like the Fair Debt Collection Practices Act and internal compliance standards
- Prepared daily, weekly, or monthly reports on delinquency rates, cash flow projections, and collection performance
- Negotiated payment plans with clients for complex, high-level, or escalated cases
- Utilized tools and data to identify and track down missing client information to speed up recovery
- Analyzed large datasets to identify trends in credit risk and debt recovery
- Managed client relationships and staff with excellent verbal and written communication skills
- Demonstrated knowledge of account software, CRM systems, and Microsoft Excel
Assistant Project Manager
HERITAGE SECURITY
Alexandria
04.2011 - 02.2016
- Managed payroll billing and scheduling for training and compliance classes
- Conducted inspections and implemented disciplinary actions with union representatives
- Oversaw leave tracking and contract requests
- Coordinated project timelines and deliverables
- Collaborated with cross-functional teams to ensure project success
- Implemented process improvements to streamline project management operations
Accounts Payable Manager
Black Entertainment Television, BET
Washington
05.2009 - 08.2011
- Oversaw team workflow and trained staff on best practices.
- Reviewed and approved invoices for accuracy and compliance.
- Utilized accounting software for tracking expenses and payments.
- Developed internal controls to prevent invoice fraud and errors.
- Ensured all payments were made in accordance with contract terms and conditions.
- Prepared weekly check runs for approval by management or executive staff members.
Accounts Receivable Manager
Rockwood Pigments
Beltsville
01.2006 - 10.2009
- Managed accounts receivable processes to ensure timely invoicing and collections.
- Oversaw daily cash application and reconciliation activities for customer payments.
- Coordinated with sales and customer service teams to resolve billing disputes.
- Monitored aging reports to identify overdue accounts and initiate follow-ups.
- Implemented credit policies to evaluate customer creditworthiness effectively.
- Maintained accurate financial records in compliance with company policies and regulations.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Developed invoicing systems and internal controls to boost billing efficiencies.
Education
Bachelor Degree - Legal studies
University of Maryland at College Park
College Park, MDAssociate degree - Healthcare Management
Ultimate Medical Academy
Tampa, FLSkills
- Customer service
- Computer literacy
- Communication skills
- Time management
- Microsoft Excel
- Leadership
- Documentation review
- Microsoft Word
- WinTeam
- Microsoft Office
- Microsoft PowerPoint
- Negotiation
- Computer skills
- Account management
- Contract negotiation
- Project management
- Financial analysis
- Legal research
- Financial reporting
Timeline
Security Project Manager
Security Assurance Managment
07.2025 - 03.2026
Security Supervisor
Allied Universal
02.2023 - 07.2025
Accounting Assistant
Cherry Bekaert
01.2023 - 06.2025
Account Manager
The Reinforced Earth Company
11.2020 - 11.2023
Realtor/Property Manager
Samson Properties
05.2017 - Current
Assistant Project Manager
HERITAGE SECURITY
04.2011 - 02.2016
Accounts Payable Manager
Black Entertainment Television, BET
05.2009 - 08.2011
Accounts Receivable Manager
Rockwood Pigments
01.2006 - 10.2009
Bachelor Degree - Legal studies
University of Maryland at College Park
Associate degree - Healthcare Management
Ultimate Medical Academy