Christina Santos
San Jose,CA
Summary
Hardworking Salon Assistant experienced in shampooing, conditioning, applying single process colors, and performing blow dry services on guests hair. Keeping work areas clean and neat for maximum appeal. Friendly, talkative, and motivated to serve customers and learn new techniques. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Assistant
Bay Area Beauty Engineer
Sunnyvale, CA
02.2022 - Current
- Keeps work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Entering appointments, and collecting payments for services rendered.
- Prepares clients for hair service, assembles and mixes color formulas for clients' hair, and assists hair stylists with colorwork by applying base colors, toners, and final blow dry/styling.
- Increases client satisfaction by providing excellent customer service by checking in with clients to confirm comfort throughout appointments and services.
Recreation Leader
City Of San Jose - City Gov't
San Jose, CA
05.2019 - Current
- Welcomes customers with friendly greeting, answers general questions, gathers nature of visit and directed to specific offices.
- Maintain organization and cleans the front office area to create a professional and welcoming environment for visitors and employees.
- Develops positive and productive relationships with kids, parents and staff.
- Provides technical assistance to site leaders to help coordinate diverse projects and assists in preparing recreational materials and supplies for each activity.
- Collects fees, and payments and completes data entry and filing to keep records updated for easy retrieval.
- Answers multi-line phone system and transfers callers to appropriate department or staff member.
- Resolves customer issues quickly and notifies the supervisors immediately when problems escalate.
- Trains new team members on company procedures, customer service and issue resolution.
Education
Associate of Science - Cosmetology
San Jose City College
San Jose, CA05.2022
Certificate - Cosmetology
San Jose City College
San Jose, CA07.2021
High School Diploma -
Mt Pleasant High School
San Jose, CA05.2020
Skills
- Safety Practices
- Open Learning Environment
- Industry Standards
- Professional / Client Relations
- Service Quality
- Social Media / Recording Options
- Hair Washing / Styling
- Hair Coloring Assistance
Certification
- Licensed Cosmetologist - 2022
- BARBICIDE® Certification 2023
- Certified Brazilian Blowout Stylist
Timeline
Salon Assistant
Bay Area Beauty Engineer
02.2022 - Current
Recreation Leader
City Of San Jose - City Gov't
05.2019 - Current
Associate of Science - Cosmetology
San Jose City College
Certificate - Cosmetology
San Jose City College
High School Diploma -
Mt Pleasant High School
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