Hi, I’m
Christina Sebastian
Account Manager
San Diego,CA
Summary
Goal oriented and strategic leader that is constantly looking for new opportunities to further develop management skills. As an involved leader, I work to drive sales and create a team that has a passion for the industry while understanding the why behind key metrics. I take personal gratification in creating top client experiences and making a lasting impact to further customer retention.
Overview
12
years of professional experience
1
Certificate
Work History
Grace Loves LaceBoston, MA
Sales Manager
07.2021 - Current
Job overview
- Engaged with client to build rapport and loyalty.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals, objectives, and set clear expectations about policies and procedures.
- Used strategic sales tactics to hit all KPIs for 8 consecutive months
- Tracked pipeline data, won vs. lost opportunities and follow up numbers
TargetHanover, MA
Executive Team Leader- Specialty Sales
07.2020 - 07.2021
Job overview
- Reviewed all operational and financial metrics to ensure positive comps from each department within Specialty Sales (apparel and accessories, electronics, and beauty)
- Helped guests discover joy in everyday life by cultivating "guest-obsessed" team
- Scheduled to efficiency and adjusted as needed to make sure backroom processes were on track and balanced with guest experience on floor.
The Foxy LadyMyrtle Beach, SC
Stylist/Prom Team Manager
12.2016 - 04.2021
Job overview
- Enhanced social media presences by creating innovating ads, campaigns, and marketing techniques to continuously gain a larger clientele base
- Generated sales by romancing fitting rooms and styling clients from head to toe with customizations that furthered both experience and sales
- Developed Prom Team by leading with their goals in mind to create positive environment while also teaching importance of client retention
Coastal Scuba And Little River Fishing FleetNorth Myrtle Beach, SC
Creative Director
04.2015 - 04.2021
Job overview
- Developed high-impact creative projects from concept to completion, including mermaid campaign and various specialty events
- Created fun and tight knit community within workplace through team building events and open door policy
- Collaborated with 7 hotels in area to gain more traction with tourists
Education
University of South Carolina - ColumbiaColumbia, SC
Bachelor of Science from Retailing- Fashion Merch. & Digital Innovations
12.2020
University Overview
- GPA 3.9
- Magna Cum Laude
- Residence Hall Association- North Campus Liaison
- Student Government- Communications Team
- Resident Mentor
- Attended National Retail Federation conference
Skills
- Independent and proactive
- Merchandise promotion and display
- Attention to detail
- Social Media
- Proficient in Adobe/Excel/ Word/ Outlook
- NetSuite (CRM)
Certification
- HubSpot InBound
- Keyhole Social Listening
Timeline
Sales Manager
Grace Loves Lace
07.2021 - Current
Executive Team Leader- Specialty Sales
Target
07.2020 - 07.2021
Stylist/Prom Team Manager
The Foxy Lady
12.2016 - 04.2021
Creative Director
Coastal Scuba And Little River Fishing Fleet
04.2015 - 04.2021
University of South Carolina - Columbia
Bachelor of Science from Retailing- Fashion Merch. & Digital Innovations
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