Christina Schonleber
Summary
Highly skilled Mortgage Servicing Specialist with over 10 years of experience in the financial services industry, adept at remote mortgage servicing and exceptional organizational management. Recognized for efficiently managing various loan portfolios, maintaining meticulous records, and ensuring rigorous compliance with regulatory standards. Proven track record of streamlining operations and enhancing workflow to drive productivity. Eager to leverage my strong organizational skills and attention to detail to contribute to professional and client success in a remote capacity. Open to constructive feedback and exceptionally strong at collaboration. Meeting and exceeding goals through effective controls and planning while building and upholding strong client and vendor relationships.
Overview
11
11
years of professional experience
Work History
Senior Modification Specialist
Nationstar Mortgage LLC, Mr. Cooper
Coppell, TX
05.2022 - 07.2024
- My previous company (Community Loan Servicing) was acquired in May 2022 by Nationstar Mortgage
- As a result of the acquisition, I was offered a position on the CMOD (Modification) Team assisting management with modification options when sought by borrowers
- The focus of my position was to ensure that modification documents were sent out efficiently with a focus on accuracy
- In addition, I was tasked with reviewing and resolving all HUD Demands received from rounds 60-72 and was able to effectively reconcile an average of 85% of these demands
- This was the main function of my position for the last several months, which greatly increased my proficiency in Deed of Trust/Note document review/assessment.
Liquidation Senior Closer
Community Loan Servicing (previously Bayview Loan Servicing)
Horsham, PA
06.2016 - 05.2022
- In mid 2016 I was brought on as an internal hire to Community Loan Servicing’s fulfillment team as a Quality Assurance Second Reviewer
- In summation, it was my responsibility to ensure the accuracy of all liquidation files before closing occurred
- I was one of only three Second Reviewers that worked for CLS
- In early 2018, there was a reconfiguration of the fulfillment department, and my new position was as a Liquidation Senior Closer
- My team presided over all liquidation processes for FHLMC, FNMA, Bank of America, Met Life, as well as E
- TRADE
- Specifically, I was responsible for organizing and submitting documentation for short sales and deed in lieu of foreclosure to Investors for review and ultimately approval
- I am very practiced with various investor guidelines and thrive in a fast-paced environment.
Specialized Call Representative
Bayview Loan Servicing
Fort Washington, PA
12.2014 - 06.2016
- Daily duties included managing several portfolios of loans that were less than 90 days in default
- I was responsible for procuring payments and presenting a resolution that was the most cost-effective for BLS, while still benefiting the borrower
- In this customer-facing role, the most critical aspect was building and maintaining rapport with borrowers.
Customer Associate
Capital One
Wilmington, DE
11.2013 - 12.2014
- Capital One Investing was the online investment brokerage division of Capital One, with a focus on assisting customers with meeting realistic, long-term investment goals through their personalized investment platform
- As a customer associate, I was tasked with guiding individual investors through the platform as well as ensuring that they received accurate information regarding various securities traded daily.
Education
Bachelors in finance -
Rutgers University, School of Business
Camden, NJ05.2013
Associates in business administration -
Camden County College
Blackwood, NJ05.2010
Skills
- Microsoft Office 365
- Microsoft Teams
- MSP (BlackKnight)
- BKFS (LoanSphere)
- Loss Mitigation System (LMS)
- RAMM
- LPS Desktop
- SQL Queries
- FHA Connection
- EVARS
- Valeri
- Neighborhood Watch
- CAIVARS
- Investment and Portfolio Management
- Management Information Systems
- Theory of Financial Management
- Corporate Finance
- Financial Managerial Accounting
- Financial Analysis
- Mortgage Servicing
- Loss Mitigation
- Mortgage & Default Servicing
- Financial Services
- Regulatory Compliance
- Fair Housing Regulations
- Loans & Underwriting
Personalizedskills
- Investment and Portfolio Management
- Management Information Systems
- Theory of Financial Management
- Corporate Finance
- Financial Managerial Accounting
- Financial Analysis
- Mortgage Servicing
- Loss Mitigation
Personal Information
Work Permit: Authorized to work in the US for any employer.
Timeline
Senior Modification Specialist
Nationstar Mortgage LLC, Mr. Cooper
05.2022 - 07.2024
Liquidation Senior Closer
Community Loan Servicing (previously Bayview Loan Servicing)
06.2016 - 05.2022
Specialized Call Representative
Bayview Loan Servicing
12.2014 - 06.2016
Customer Associate
Capital One
11.2013 - 12.2014
Bachelors in finance -
Rutgers University, School of Business
Associates in business administration -
Camden County College
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