Accomplished professional with a proven track record at Windsor House Nursing Home, excelling in customer service and route optimization. Demonstrated expertise in accounts receivable and delivering parcels efficiently. Known for exceptional communication skills and reliability, consistently enhancing client satisfaction and operational efficiency.
Overview
14
14
years of professional experience
Work History
Carrier
Self Employed Carrier /district mgr
Garrettsville, OH
09.2012 - Current
Developed engaging content across multiple platforms to enhance audience reach.
Researched industry trends to inform writing strategies and topics.
Edited and proofread articles for clarity, coherence, and accuracy.
Established a personal brand through consistent social media presence and networking.
Collaborated with clients to understand project requirements and deliver tailored content solutions.
Demonstrated exceptional punctuality and reliability in adhering to scheduled pick-up and delivery times.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Developed strong relationships with clients, providing excellent customer service and support.
Provided exceptional customer service through effective communication with clients at every stage of the process.
Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
Optimized routing schedules to minimize transit times while reducing fuel consumption.
Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
Handled complex load assignments, organizing efficient routes for maximum productivity.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Monitored weather conditions regularly to adjust delivery routes accordingly.
Handled mail and packages with care to prevent damage during delivery.
Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Observed traffic and safety regulations for safe transport and delivery of mail.
Altered routes to accommodate changing conditions or road closures in delivery areas.
Lpn
Windsor House Nursing Home
Champion Ohio
09.2015 - 01.2017
Developed engaging content across multiple platforms to enhance audience reach.
Researched industry trends to inform writing strategies and topics.
Edited and proofread articles for clarity, coherence, and accuracy.
Established a personal brand through consistent social media presence and networking.
Collaborated with clients to understand project requirements and deliver tailored content solutions.
Demonstrated exceptional punctuality and reliability in adhering to scheduled pick-up and delivery times.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Directly interacted with customers to deliver mail, packages, and ordered goods.
Developed strong relationships with clients, providing excellent customer service and support.
Provided exceptional customer service through effective communication with clients at every stage of the process.
Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
Optimized routing schedules to minimize transit times while reducing fuel consumption.
Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
Performed regular maintenance checks on vehicles, ensuring safety and reliability in all weather conditions.
Handled complex load assignments, organizing efficient routes for maximum productivity.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Monitored weather conditions regularly to adjust delivery routes accordingly.
Handled mail and packages with care to prevent damage during delivery.
Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
Observed traffic and safety regulations for safe transport and delivery of mail.
Altered routes to accommodate changing conditions or road closures in delivery areas.
Education
Diploma Practical Nursing - Practical Nursing
Northcoast Medical Training Academy
Kent, OH
05-2012
Medical Administration
Boheckers Business School
Ravenna, OH
05-2002
Skills
Carrier delivered parcels
Overseen carries educated about route and customer service