Christina Singharat
Las Vegas
Summary
Focused Team Manager possesses more than 19 years of retail management and sales expertise. Skilled at increasing profits through effective sales training. Committed to boosting team morale and driving sales by fostering strong rapport with team members and clients. Experienced with leading and managing teams to achieve operational excellence. Utilizes strategic planning and effective communication to drive team performance.
Overview
9
9
years of professional experience
Work History
Team Manager
Gucci
11.2023 - Current
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Improved overall team morale with effective motivational techniques like reward programs, recognition events, and transparent communication practices.
Team Manager
Louis Vuitton - LVMH
10.2022 - 10.2023
- Motivated team members to consistently achieve or exceed performance expectations.
- Set goals for performance and deadlines to comply with company plans and vision.
- Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
- Initiated training sessions and coached employees to develop effective staff.
- Coached team for success by using corrective action processes.
- Analyzed business performance data to identify areas of strength and improve areas of weakness.
Assistant Manager
Stefano Ricci
06.2021 - 10.2022
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Completed inventory audits to identify losses and project demand.
- Delegated daily tasks to team members to optimize group productivity.
Assistant Store Manager
Coach
09.2017 - 06.2021
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Reviewed monthly sales and performance reports to support operational planning and strategic decision-making.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Associate Manager
Sam Edelman
11.2015 - 09.2017
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
Education
Associate of Science - Information Technology
College of Southern Nevada
Las Vegas, NVSkills
- Product and service knowledge
- Training
- Strategic Planning
- Workforce planning
- Customer relations
- Performance coaching
Accomplishments
- Led team to achieve +20% to sales goals, earning recognition from upper management and financial reward.
- Developed relationships with new clients and typically exceeded personal sales goals by 30%
- Consistently maintained high customer satisfaction ratings.
Timeline
Team Manager
Gucci
11.2023 - Current
Team Manager
Louis Vuitton - LVMH
10.2022 - 10.2023
Assistant Manager
Stefano Ricci
06.2021 - 10.2022
Assistant Store Manager
Coach
09.2017 - 06.2021
Associate Manager
Sam Edelman
11.2015 - 09.2017
Associate of Science - Information Technology
College of Southern Nevada
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