Cashier
Joseph’s Super Market
Christina Skaggs
New Castle,PA
Work History
Housekeeper
Self-employeed
Guest Advisor
City Rescue Mission of New Castle, Pa
New Castle, PA
08.2019 - 2019
- Assisted guests with inquiries and provided information on available services.
- Facilitated check-in and check-out processes for guests efficiently.
- Maintained cleanliness and organization of guest facilities and common areas.
- Collaborated with team members to ensure smooth operational workflow.
- Handled guest feedback effectively to improve overall service quality.
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Cultivated an atmosphere of genuine hospitality and warmth, setting the stage for a welcoming and enjoyable stay for all guests.
- Utilized problem-solving skills when faced with challenging situations, finding effective solutions to guarantee guest satisfaction.
- Learned and followed corporate safety policies and procedures and handled potential emergencies and alarms with calm professionalism.
- Developed strong rapport with guests through attentive listening skills and genuine care for their well-being during their stay.
- Conducted regular inventory checks to maintain stock levels, ensuring availability of essential items for guests'' needs.
- Actively participated in team meetings to brainstorm ideas for improving the guest experience across all touchpoints within the establishment.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
Timeline
Guest Advisor
City Rescue Mission of New Castle, Pa
08.2019 - 2019
Cashier
Joseph’s Super Market
Housekeeper
Self-employeed